IT Field Technician I: 75% Travel

IT1; Arizona; On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Paid Vacation

Paid Holidays

401K with company match

Job summary

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is seeking an IT Field Technician I who thrives on travel and excels in field deployments. You will act as the primary touchpoint with clients, install equipment, and deliver high-quality IT services across client sites.

This role requires up to 75% travel, strong troubleshooting skills, and the ability to document issues and outcomes clearly.

Qualifications

• 2+ years IT experience in a relevant position.
• Knowledge of workstation deployment and PC applications.
• Experience with high travel volume including flights and airports to client sites.
• Experience installing and troubleshooting wireless access points.
• Experience and knowledge of conference room solution installation and configuration.
• Experience and knowledge of IT infrastructure and server technology.
• Experience with routers, switches, firewalls and other network devices.
• Must have excellent troubleshooting and problem-solving skills.
• Knowledge of TCP/IP, DNS, DHCP, VPNs.
• Certifications (MCSE/MCSA/MCP, A+ and/or Network+ desirable).
• Must possess excellent time management skills.
• Ability to work in flexible environments based on customer scheduling.

Responsibilities

• Travel to client sites to execute project requests (up to 75%).
• Provide excellent customer service and IT support during field visits.
• Install and disperse equipment at client sites and perform proper cable management.
• Diagnose errors and develop timely, detailed reports.
• Validate equipment functionality and document issues for Project Manager.
• Collaborate with Project Manager and senior engineers to execute projects per priorities and objectives.
• Provide updates to Professional Services management when issues impact end users.

Skills

Customer service

Troubleshooting

Time management

Multitasking

Communication

Education

MCSE/MCSA/MCP, A+ and/or Network+ certifications desirable

Tools

Wireless access points

Conference room solutions

Routers and switches

VPNs

Job description

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is seeking an IT Field Technician I who thrives on travel and excels in field deployments. You will act as the primary touchpoint with clients, install equipment, and deliver high-quality IT services across client sites.

This role requires up to 75% travel, strong troubleshooting skills, and the ability to document issues and outcomes clearly.