IT Field Support Technician

AppleOne Employment Services; Whittier (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

AppleOne Employment Services is seeking an IT support contractor to prepare, configure, deploy, and troubleshoot IT equipment for election operations across multiple sites in California. You will set up workstations, provide field technical support, and assist staff with administrative and technical needs during active operations.

Candidates should have 1-2 years of IT support experience, a valid driver's license, and be able to work at various locations.

Qualifications

• Support the setup, configuration, troubleshooting, and breakdown of IT equipment for election operations.
• Travel to assigned locations to provide field technical support.
• Assist election staff with technical needs, administrative support, and call center coverage.
• Maintain accurate equipment handling, inventory, and storage practices.
• 1-2 years of IT support or related equipment setup experience preferred.
• Valid driver's license with clean DMV record; LIVESCAN background required.
• Availability for full assignment period with no planned time off.

Responsibilities

• Prepare, configure, deploy, and troubleshoot IT equipment, including PCs, laptops, cell phones, and related workstation components.
• Set up IT workstations and technical equipment at internal and external election operations sites.
• Provide field support at designated locations, including headquarters, operations centers, vote center locations, and other assigned sites.
• Assist election staff with administrative and technical support needs during active operations.
• Deprocess, dismantle, inventory, and properly store IT equipment after election operations conclude.
• Support call center activities and participate in required off-site training as needed.

Job description

Key Responsibilities

• Prepare, configure, deploy, and troubleshoot IT equipment, including PCs, laptops, cell phones, and related workstation components.
• Set up IT workstations and technical equipment at internal and external election operations sites.
• Provide field support at designated locations, including headquarters, operations centers, vote center locations, and other assigned sites.
• Assist election staff with administrative and technical support needs during active operations.
• Deprocess, dismantle, inventory, and properly store IT equipment after election operations conclude.
• Support call center activities and participate in required off-site training as needed.

Compensation and Benefits

• Pay Rate: $25.00 per hour.
• Job Type: Contract/Temporary.
• Assignment Dates: Monday, October 19, 2026 through Friday, November 13, 2026.
• Additional Compensation: Overtime, double time, and weekend hours.
• Location: Whittier, CA.
• Please note that no time off will be permitted during the assignment period. Candidates must be fully committed through the final day of the project.

Required Qualifications and Skills

• Support the setup, configuration, troubleshooting, and breakdown of IT equipment for election operations.
• Travel to assigned locations to provide field technical support and workstation deployment assistance.
• Assist election staff with technical needs, administrative support, and call center coverage.
• Maintain accurate equipment handling, inventory, and storage practices throughout the project.
• 1-2 years of IT support, desktop support, technical support, field support, or related equipment setup experience preferred.
• Valid driver's license required with clean DMV record and must be maintained throughout the assignment.
• Must clear LIVESCAN background.
• Ability to prepare, configure, troubleshoot, and support PCs, laptops, cell phones, and workstation equipment.
• Comfortable working at multiple locations and supporting both internal teams and external site operations.
• Strong reliability, punctuality, attention to detail, and commitment to completing the full assignment.
• Ability to follow technical instructions, communicate clearly, and work effectively in a fast-paced project environment.
• Must be available for the full assignment period with no planned time off.

Preferred Qualifications

• Previous experience supporting public sector, government, election, event, or large-scale temporary operations.
• Experience with IT equipment inventory, workstation deployment, device imaging, or technical deprocessing.
• Call center, help desk, or end-user support experience.
• Comfortable working weekend hours or overtime when project needs require.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.