IT Field Support Tech II – Networking & AD Specialist

Addvantage Credit Union Staffing; California; On-site; USD 45,000 - 59,000; Full time

Job summary

Addvantage Credit Union Staffing is seeking an IT Field Support Tech II for a credit union with 19 branches in the greater Ventura County and Los Angeles area. The role focuses on desktop and laptop support, AD, Exchange, Symitar, and Windows OS.

Schedule is Monday–Friday, 8:00am – 5:00pm with overtime including Saturdays. Pay range is $33-43/hr; temp-to-hire after 90 days for the right candidate.

Qualifications

• 4-year Bachelor’s Degree preferred.
• 2–4 years supporting Windows OS & MS Office.
• Working knowledge of networking and Active Directory.
• Strong troubleshooting of software and hardware.

Responsibilities

• Provide IT field support by phone, email, messaging and in person.
• Install, update, maintain, troubleshoot, and repair desktop and laptop computers.
• Support printers and scanners.
• Administer Windows OS, MS Office and related applications.
• Update user accounts in Active Directory, Exchange and Symitar.
• Travel to branches for on-site support.
• Handle vendor warranty claims and implementation support.
• Accept overtime, including Saturdays.

Skills

Networking

Troubleshooting

Education

Bachelor's degree (preferred)

Tools

Active Directory

Windows OS

MS Office

Exchange

Symitar

ServiceNow

Dell PCs

Job description

Addvantage Credit Union Staffing is seeking an IT Field Support Tech II for a credit union with 19 branches in the greater Ventura County and Los Angeles area. The role focuses on desktop and laptop support, AD, Exchange, Symitar, and Windows OS.

Schedule is Monday–Friday, 8:00am – 5:00pm with overtime including Saturdays. Pay range is $33-43/hr; temp-to-hire after 90 days for the right candidate.