IT Field Service Technician — Travel & Company Vehicle

Insight Recruitment; Columbus (NE); On-site; USD 42,000 - 54,000; Full time

Job summary

Insight Recruitment partners with a Nebraska-based technology services company to hire an IT Field Service Technician in Columbus, NE. This full-time role involves visiting customer locations to install, configure, troubleshoot, and support computers, printers, mobiles, and related equipment, while providing remote assistance as needed.

You'll work with Windows environments, Microsoft 365, and basic networking, travel regionally, and grow your technical skills within a collaborative team.

Qualifications

• Hands-on troubleshooting of computer hardware, software, and business tech.
• Excellent customer service and professional communication.
• Ability to work independently and handle multiple priorities.
• Willingness to travel to customer locations throughout the region.
• Experience with Windows and Microsoft 365 is desirable.

Responsibilities

• Travel to customer locations to install, configure, troubleshoot, and support computers, printers, mobile devices, and other business technology.
• Perform workstation installations, hardware replacements, equipment upgrades, and technology refresh projects.
• Assist customers with hardware, software, connectivity, and general IT support issues.
• Support office moves and technology equipment relocations.
• Troubleshoot issues involving Microsoft 365, printers, scanners, mobile devices, and basic network connectivity.
• Verify that equipment and systems are functioning properly before completing service visits.
• Maintain accurate documentation of service activities and communicate updates to customers and internal team members.
• Collaborate with other IT professionals to resolve technical issues and escalated more complex problems when needed.
• Provide remote technical support and assist with incoming service requests when not working at customer locations.

Skills

Troubleshooting

Customer service

Communication

Independent work

Travel readiness

Tools

Windows environments

Microsoft 365

Printers

Mobility devices

Basic networking

Job description

Insight Recruitment partners with a Nebraska-based technology services company to hire an IT Field Service Technician in Columbus, NE. This full-time role involves visiting customer locations to install, configure, troubleshoot, and support computers, printers, mobiles, and related equipment, while providing remote assistance as needed.

You'll work with Windows environments, Microsoft 365, and basic networking, travel regionally, and grow your technical skills within a collaborative team.