IT End User Support Technician – Imaging & Onboarding Pro

Creative Solutions Services, LLC; Englewood (CO); On-site; USD 28,000 - 32,000; Full time

Job summary

NTT DATA seeks an IT End User Services Technician (FSO Level) to support CommonSpirit Health engagements in the US. You will image desktop and laptop workstations, pack and ship devices to remote new users, and assist new users with initial login access while maintaining courteous, professional communication.

Responsibilities include ensuring devices are logged and tracked in the asset management system, enabling smooth onboarding and reliable endpoint support within a large, global technology

Qualifications

• 1+ year of Windows PC technical experience.
• 1+ year of solid customer service communications.
• Degree: High School diploma required. Associate degree or technical institute degree/certificate preferred.

Responsibilities

• Image desktop and laptop PC workstations.
• Pack and ship desktop and laptop PC workstations to remote new users.
• Assist remote new users with initial login access to new devices in a courteous, professional manner.
• Ensure new devices are logged and tracked in the asset management system.

Skills

Windows PC experience

Customer service communications

Education

High School diploma

Associate degree or technical degree preferred

Tools

Google Suite

Microsoft Office

Job description

NTT DATA seeks an IT End User Services Technician (FSO Level) to support CommonSpirit Health engagements in the US. You will image desktop and laptop workstations, pack and ship devices to remote new users, and assist new users with initial login access while maintaining courteous, professional communication.

Responsibilities include ensuring devices are logged and tracked in the asset management system, enabling smooth onboarding and reliable endpoint support within a large, global technology