IT End User Services Technician – (FSO 2)

NTT DATA North America; Stockton (CA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible spending or health savings

Life insurance

AD&D insurance

Short- and long-term disability

Paid time off

Employee assistance program

401k with company match

Other benefits

Job summary

NTT DATA Services is seeking an IT End User Services Technician (FSO 2) to support hospital operations by imaging and deploying desktop and laptop PCs, installing printers and peripherals, and performing standard break/fix tasks while keeping assets logged in the management system.

The role requires 3–5 years of Windows PC experience, strong knowledge of Windows OS, Microsoft Office and Google Suite, plus solid customer service skills. An associate degree or technical certificate is preferred.

Qualifications

• 3-5 years of Windows PC technical experience.
• 3-5 years of strong knowledge of Windows operating system environment, network printing systems and Microsoft Office & Google Suite modules.
• 3-5 years of solid customer service communications.

Responsibilities

• Imaging and deployment of desktop and laptop PC workstations.
• Install minor peripheral devices and printers.
• Perform standard break/fix of desktops, laptops, tablets, mobile carts, printers and peripherals.
• Ensure new devices are accurately logged and tracked in the asset management system.

Skills

Windows PC experience

Windows OS & Office/Google Suite

Customer service communications

Education

Associate degree or technical certificate

Job description

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.

NTT DATA's Client is seeking a IT End User Services Technician – (FSO 2)

Day to Day Job Duties:

• Imaging and deployment of desktop and laptop PC workstations.
• Install minor peripheral devices and printers.
• Perform standard break/fix of desktops, laptops, tablets, mobile carts, printers and peripherals.
• Ensure new devices are accurately logged and tracked in the asset management system.

Basic Qualifications:

• 3-5 years of Windows PC technical experience.
• 3-5 years of strong knowledge of Windows operating system environment, network printing systems and Microsoft Office & Google Suite modules.
• 3-5 years of solid customer service communications.

Degree:

Associate degree or technical institute degree/certificate preferred.

Nice to Have Qualifications:

• Healthcare environment experience a plus.

In a Hospital environment

About NTT DATA Services:

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($x - x/hourly ). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits that will depend on the nature of the role offered.

• medical, dental, and vision insurance
• flexible spending or health savings account
• life
• AD&D insurance
• short-and long-term disability coverage
• paid time off
• employee assistance
• participation in a 401k program with company match
• additional voluntary or legally required benefits