IT-Driven Administrative Specialist | Canvas & Website Ops

School of EMS; United States; Hybrid; USD 40,000 - 60,000; Full time

Job summary

School of EMS is seeking an administrative support professional to manage calendars, data reporting, and IT coordination in a flexible office environment. The role involves coordinating hiring/onboarding, maintaining websites, and supporting Canvas course workflows.

You will communicate with instructors, students, and vendors, ensuring deadlines are met and operations run smoothly in a hybrid setting with potential remote tasks. Strong organizational and communication skills are essential.

Qualifications

• High school diploma or equivalent required.
• Strong organizational skills with ability to manage multiple deadlines and priorities.
• Ability to communicate professionally with instructors, students, staff, vendors, and facility contacts.
• Ability to work independently while supporting a team-based environment.

Responsibilities

• Tracks important dates, deadlines, events, and associated action items; follows up with appropriate parties to help ensure timely completion.
• Collects data and prepares reports as directed by the assigned leadership.
• Provides regular IT status updates to leadership and applicable stakeholders.
• Exports courses to Canvas and supports course setup processes.
• Assists with website management, content updates, and ongoing website maintenance.
• Supports IT hiring and onboarding processes, including coordination of assigned administrative tasks.
• Evaluates, recommends, and assists with implementing changes to work methods and procedures that improve efficiency, accuracy, and workflow.
• Backup for Project Specialist responsibilities as needed.
• Performs other duties and special projects assigned.
• Interpersonal Skills - Maintains confidentiality; communicates professionally; protects the integrity and reputation of the school; supports a respectful environment for students and staff.
• Oral Communication - Speaks clearly and professionally in positive or difficult situations; listens effectively; asks clarifying questions; participates in meetings.
• Written Communication - Writes clearly and accurately; edits for spelling and grammar; prepares professional reports, correspondence, and updates.
• Teamwork - Balances individual responsibilities with team goals; welcomes feedback; supports program success; works cooperatively across departments.
• Dependability - Follows instructions and direction from leadership; meets deadlines; communicates delays; follows through on commitments.
• Professionalism - Approaches others tactfully; reacts well under pressure; treats others with respect; represents School of EMS professionally.
• Problem Solving - Identifies issues, gathers relevant information, recommends practical solutions, and knows when to escalate to leadership.
• Safety and Security - Follows safety and security procedures; reports unsafe conditions; uses equipment and materials properly.

Skills

Communication

Analytical thinking

Organizational skills

Independent work

Team collaboration

Professionalism

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Canvas

Website CMS

Student information systems

Scheduling platforms

Microsoft Office 365

Audio-visual equipment

Job description

School of EMS is seeking an administrative support professional to manage calendars, data reporting, and IT coordination in a flexible office environment. The role involves coordinating hiring/onboarding, maintaining websites, and supporting Canvas course workflows.

You will communicate with instructors, students, and vendors, ensuring deadlines are met and operations run smoothly in a hybrid setting with potential remote tasks. Strong organizational and communication skills are essential.