IT Director: Systems, Security & Automation

Right at Home Hilton Head/Savannah

Mountain Brook (AL)

On-site

USD 90,000 - 150,000

Full time

13 days ago

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Job summary

Right at Home Hilton Head/Savannah seeks a Director of Information Technology to own technology across 23 offices, manage licenses, security, and vendors, and partner with corporate IT and providers. You will lead cost-cutting, tool rationalization, and automation initiatives while guiding a growing tech stack and staff.

The role reports to the COO, operates in a mid-sized 85-employee environment, and offers broad ownership, with on-site work in Birmingham, AL, and travel to multiple locations.

Qualifications

  • Experience administering Microsoft 365 and SharePoint.
  • Experience administering multiple SaaS platforms.
  • Hands-on hardware setup, troubleshooting, and remote support for PC and Mac.
  • Experience evaluating vendors, negotiating renewals, and managing licenses and budgets.
  • Working knowledge of HIPAA requirements as they apply to technology.
  • Phone system or VoIP experience, healthcare or multi-site experience a plus.
  • Available for urgent outages outside normal business hours as needed.

Responsibilities

  • Manage all office technology from purchase through disposal by office and user.
  • Administer software platforms including Microsoft 365, SharePoint, WellSky, Slack, Zoho, Podium, Lucid, Scribe, and AI tools.
  • Be the single point of contact for how our systems connect, and our point person with RAH Corporate on WellSky and Zoho.
  • Own all licenses, seat counts, and renewal dates; audit to avoid unused seats or overlapping tools.
  • Lead the move to a new phone and texting platform, including migration, number porting, and staff training.
  • Identify and build automations to reduce manual work and evaluate emerging tools.
  • Triage PC and Mac problems, including remote support, and manage outside IT providers.
  • Prepare devices and accounts before each new hire; revoke access when someone leaves.
  • Run core IT security and data protection: passwords, MFA, access controls, phishing awareness, backups.
  • Document configurations, admin credentials, vendor contacts, and procedures, and train staff on new tools.
  • Support fleet administration in Fleetio and Fuelman; coordinate office supply ordering; assist with scheduling pre-approved social content in Sochi.

Skills

Vendor management
HIPAA knowledge
Remote support
Budget management
Clear communicator
Multi-site experience
Outage readiness

Tools

Microsoft 365
SharePoint
WellSky
Slack
Zoho
Podium
Lucid
Scribe

Job description

Right at Home Hilton Head/Savannah seeks a Director of Information Technology to own technology across 23 offices, manage licenses, security, and vendors, and partner with corporate IT and providers. You will lead cost-cutting, tool rationalization, and automation initiatives while guiding a growing tech stack and staff.

The role reports to the COO, operates in a mid-sized 85-employee environment, and offers broad ownership, with on-site work in Birmingham, AL, and travel to multiple locations.

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