IT Director - Hybrid Tech Leader for 850+ Users

The Affinity Group; Buffalo (NY); Hybrid; USD 120,000 - 135,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) retirement plan

Paid time off and holidays

Job summary

The Affinity Group is seeking an IT Director to lead day-to-day technology operations across a distributed, multi-office workforce in a hybrid setup. This leadership role oversees IT support, infrastructure, security, and vendor relationships to deliver technology that supports the business.

You will partner with senior leadership to shape the IT roadmap, drive governance of AI tools, and manage budgets and projects across Food Service and Retail divisions.

Qualifications

• Bachelor's degree in information technology, Computer Science, or a related field, or equivalent hands-on experience.
• Prior experience managing IT operations, systems administration, or a help desk/support function.

Responsibilities

• IT Operations: Manage day-to-day IT operations across all Affinity Group offices.
• Support & Help Desk: Lead IT help desk and track recurring issues.
• Systems Administration: Administer core business systems and platforms, coordinate upgrades and access.
• Security & Compliance: Implement data security, backup, DR, and vulnerability remediation.
• Vendor & Third-Party Risk: Manage relationships with IT vendors and MSPs, renewals, and security assessments.
• Budget & Planning: Plan and track IT budget, evaluate new tools and purchases.
• Projects: Lead technology rollouts from planning to deployment and training.
• AI Governance: Own governance of AI-assisted tools and automation.
• Strategy & Growth: Collaborate on IT roadmap and in-house vs outside partnerships.
• Cross-Team Collaboration: Coordinate with Sales, Marketing, and Operations.
• Documentation & Training: Maintain docs and train employees on tools and security.

Skills

IT leadership

Strategic planning

Cross-functional collaboration

Security & compliance

Vendor management

Budget planning

AI governance

Communication skills

Education

Bachelor's degree in IT or CS

Equivalent hands-on experience

Tools

Microsoft 365

Azure

Intune

Windows Server

Active Directory

PowerShell

Hyper-V

Cisco Meraki

Job description

The Affinity Group is seeking an IT Director to lead day-to-day technology operations across a distributed, multi-office workforce in a hybrid setup. This leadership role oversees IT support, infrastructure, security, and vendor relationships to deliver technology that supports the business.

You will partner with senior leadership to shape the IT roadmap, drive governance of AI tools, and manage budgets and projects across Food Service and Retail divisions.