IT Deployment & Projects Technician II

UOH UPS Inc (Ohio); Nevada (IA); On-site; USD 60,000 - 95,000; Full time

Job summary

UPS is seeking a skilled IT service delivery leader to ensure the successful execution and implementation of customized solutions and organizational initiatives. You will coordinate cross-functional teams, manage vendor relationships, and support project deployments to deliver an exceptional customer experience.

Responsibilities include cost and staffing management, training, and 24x7 service tracking. The role requires both formal technical education and hands-on experience in IT operations and

Qualifications

• Must be a U.S. Citizen or national, or an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

• Lead delivery of IT services, support, and project deployments.
• Manage cost, staffing, equipment inventory, system compliance, safety, and security of resources.
• Provide technical training and development to departmental resources and customers.
• Plan, monitor, and adjust expenses to meet financial expectations and metrics.
• Establish and maintain professional relationships with customers through face-to-face engagement and consultative interactions.

Skills

US work authorization

Education

Vocational or technical degree program

Job description

UPS is seeking a skilled IT service delivery leader to ensure the successful execution and implementation of customized solutions and organizational initiatives. You will coordinate cross-functional teams, manage vendor relationships, and support project deployments to deliver an exceptional customer experience.

Responsibilities include cost and staffing management, training, and 24x7 service tracking. The role requires both formal technical education and hands-on experience in IT operations and