IT Coordinator

Exceptional Dental; Carlsbad (CA); On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) plan with employer matching

Unlimited paid time off (PTO)

Job summary

Carlsmed is seeking an IT Coordinator to oversee the company's information technology systems, infrastructure, and services, ensuring reliability, security, and efficiency of IT operations while driving technology-driven solutions.

The role collaborates with cross-functional teams, enforces HIPAA and FDA-related policies, leads IT projects on time and within budget, and maintains documentation and standards across IT service desks and operations.

Qualifications

• Bachelor's degree in information technology or computer science.
• Familiar with Microsoft M365, Microsoft Entra, Active Directory, DNS, Network topology, and LAN infrastructure.
• Certifications such as CompTIA A+ and CompTIA Network+ are desirable.

Responsibilities

• Under general supervision, help implement the company's IT strategy in alignment with overall business goals and objectives.
• Enforce IT policies, procedures, and best practices in compliance with HIPAA and FDA requirements.
• Under general supervision, manage and implement IT projects, ensuring successful delivery within budget and timelines.
• Coordinate with cross-functional teams to gather requirements, define project scope, and facilitate smooth project execution.
• Work with contractors, support, and infrastructure engineers to resolve disruptions to business application services.
• Follow and contribute to documentation for procedural IT Service Desk and IT Operational tasks.
• Assist in the maintenance of IT documentation to enable consistent standards and operating procedures.

Skills

M365

Entra

Active Directory

DNS

Network topology

LAN infrastructure

Analytical thinking

Data-driven decisions

Communication

Education

Bachelor's degree in information technology or computer science

CompTIA A+

CompTIA Network+

Job description

About Carlsmed

Our mission is to improve outcomes and decrease the cost of healthcare for spine surgery and beyond. The Carlsmed aprevo® personalized surgery platform is designed to improve the standard of care for spine surgery one patient at a time.

Position Description

As the IT Coordinator, you will be responsible for overseeing the efforts to maintain and improve the company's information technology systems, infrastructure, and services. Your primary focus will be on ensuring the reliability, security, and efficiency of our IT operations, as well as driving innovation and technology-driven solutions to support our business objectives.

Responsibilities

• Under general supervision, help implement the company's IT strategy in alignment with overall business goals and objectives. Stay updated with emerging IT trends and technologies relevant to the medical technology industry.
• Enforce IT policies, procedures, and best practices in compliance with industry regulations and standards, such as HIPAA and FDA requirements. Conduct regular IT audits, risk assessments, and vulnerability testing to identify and address potential security threats or weaknesses. Ensure compliance with data privacy and protection regulations.
• Under general supervision, manage and implement IT projects, ensuring successful delivery within budget and timelines. Coordinate with cross-functional teams to gather requirements, define project scope, and facilitate smooth project execution. Monitor project progress, track key performance indicators (KPIs), and communicate updates to stakeholders.
• Work with contractors, support, and infrastructure engineers to resolve disruptions to business application services
• Follow and contribute to documentation for procedural IT Service Desk and IT Operational tasks
• Assist in the maintenance of IT documentation to enable consistent standards and operating procedures.

Qualifications

• Bachelor's degree in information technology, computer science, or a related field.
• Familiarity with Microsoft M365, Microsoft Entra, Active Directory, DNS, Network topology, and LAN infrastructure.

• Ability to analyze complex problems, develop innovative solutions, and make data-driven decisions.

• Certifications such as CompTIA A+ and CompTIA Network+ are desirable

Skills

• Excellent verbal and written communication
• Ability to perform high-quality work with speed
• Willingness to wear multiple hats when needed to enable excellent patient outcomes

Equal Opportunity Employer

Carlsmed is an equal opportunity employer.All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.Carlsmedis committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know.

Compensation

The anticipated hourly rate for this position is $34.00 - $38.00. Individual compensation is determined based on factors such as experience, skills, education, certifications, and geographic location.

In addition to base salary, eligible employees may participate in incentive compensation programs and receive a comprehensive benefits package. Our benefits reflect our commitment to the health and well-being of our employees and their families and include 100% employer-paid medical, dental, and vision insurance premiums, a 401(k) plan with employer matching, and unlimited paid time off (PTO). Your recruiter can provide additional details about our total rewards package during the hiring process.