Associate Quality Assurance Manager

Exceptional Dental; Carlsbad (CA); On-site; USD 115,000 - 135,000; Full time

Benefits offered by this job

100% healthcare coverage

401(k) plan with employer matching

Unlimited PTO

Job summary

Exceptional Dental is seeking an Associate Manager, Quality Assurance to manage and ensure compliance with the Quality Management System (QMS). This role supports the Director of Quality Assurance in various quality assurance tasks, drives quality objectives, and promotes a culture of quality within the organization.

Candidates should have 5-8 years of relevant experience, a degree in a related field, and strengths in ISO 13485 and regulatory compliance. Additionally, benefits include comprehensive healthcare coverage, 401(k) matching, and competitive salary.

Qualifications

• 5-8 years of experience in Quality Assurance within a regulated industry.
• Strong working knowledge of ISO 13485, 21 CFR 820, and MDSAP.
• Effective verbal and written communication skills.

Responsibilities

• Support and maintain the Quality Management System (QMS) for compliance.
• Manage quality system processes, including nonconformance and CAPA.
• Lead investigations and quality improvement activities.

Skills

ISO 13485

Quality Assurance

Regulatory Compliance

Leadership

Communication Skills

Education

Bachelor degree in Engineering, Life Sciences, Quality Assurance or related field

Tools

eQMS

Microsoft Office

Job description

About Carlsmed

Our mission is to improve outcomes and decrease the cost of healthcare for spine surgery. The Carlsmed aprevo personalized surgery platform is designed to improve the standard of care for spine surgery one patient at a time.

Position Description

The Associate Manager, Quality Assurance supports the development, implementation, and maintenance of the Quality Management System (QMS) to ensure compliance with applicable regulatory requirements and company quality standards. This role will support the Director of Quality Assurance with all quality assurance activities, including document control, audits, CAPA, nonconformance management, and continuous improvement initiatives, while collaborating cross-functionally to support product quality and regulatory compliance. The Associate Manager provides leadership and guidance to quality team members, drives quality objectives, and promotes a culture of quality throughout the organization.

Key Responsibilities

• Support and maintain the Quality Management System (QMS) to ensure compliance with FDA 21 CFR Part 820, ISO 13485, MDSAP, and other applicable regulatory requirements.
• Manage quality system processes, including nonconformance management, CAPA, change control, supplier management, trending analysis and quality records.
• Develop and update processes to improve effectiveness and efficiency.
• Support internal and external audits, regulatory inspections, and supplier audits, ensuring timely resolution of audit findings.
• Lead investigations and quality improvement activities, including root cause analysis, corrective and preventive actions (CAPA), and effectiveness verification.
• Monitor quality metrics and trends, analyze data, and provide recommendations to management to drive continuous improvement and regulatory compliance.
• Partner with cross-functional teams including Regulatory Affairs, Operations, Manufacturing, Engineering, and Clinical Affairs to support product development, manufacturing, and post-market activities.
• Provide leadership, coaching, and training to quality personnel and employees on quality system requirements, procedures, and best practices.
• Support supplier quality and risk management activities, including supplier qualification, performance monitoring, and quality issue resolution as needed.

Qualifications

• Bachelor degree in Engineering, Life Sciences, Quality Assurance or a related technical discipline or an equivalent combination of education and relevant professional experience
• 5-8 years of experience in Quality Assurance within a regulated industry
• Strong working knowledge of ISO 13485, 21 CFR 820 and MDSAP process
• Direct experience with managing quality system processes such as CAPA, non-conforming products, product release and supplier monitoring
• Experience in supporting regulatory inspection, internal and external audits
• ASQ or ISO 13485 lead auditor certification preferred
• Effective verbal and written communication skills, including the ability to present information to management and auditors.
• Strong interpersonal and collaboration skills with the ability to work effectively across cross-functional teams.
• Demonstrated leadership, coaching, and team development capabilities.
• Proficiency with electronic quality management systems (eQMS), Microsoft Office applications, and quality-related software tools.

Equal Opportunity Employer

Carlsmed is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Carlsmed is committed to providing reasonable accommodation for candidates with disabilities in our recruitment process. If you need assistance or accommodation due to a disability, please let us know.

Compensation

We are pleased to provide a competitive salary and benefits. Our benefits reflect our investment in the overall health and well-being of our employees and their families, including paying 100% of monthly healthcare, dental and vision insurance premiums, a 401(k) plan with employer matching, and unlimited PTO. The expected pay range is $115,000 - $135,000. Compensation may vary based on related skills, experience, and relevant key attributes.