IT Co-op: End-User Support & Troubleshooting

Bobcat Company; West Fargo (ND); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Eight-month co-op

Zusammenfassung

Doosan Digital Innovation America, LLC offers an eight-month co-op internship for college students in MIS/CS, based in West Fargo, ND. You will be treated as a true employee, interacting with End User Computing Analysts and IT teams to resolve real-time issues and gain practical experience.

The program emphasizes hands-on learning, with opportunities to work across desktop, security, and network aspects while developing problem-solving and collaboration skills for a global technology leader.

Qualifikationen

• Pursuing a Bachelor’s Degree in MIS or Computer Science (GPA 3.0+ preferred).
• Strong troubleshooting and communication abilities.
• Ability to work independently and meet milestones.

Aufgaben

• Provide end-user support for desktop/laptop platforms and related software.
• Repair PCs and peripheral equipment.
• Handle issues beyond first-tier help desk support.
• Coordinate with network services, Datacenter, or application development to restore service.
• Document and monitor problems to ensure timely resolution and customer satisfaction.
• Recreate user problems to resolve operating difficulties and suggest improvements.

Kenntnisse

Windows troubleshooting

Communication skills

Interpersonal skills

Multitasking

Problem-solving

Ausbildung

MIS/CS degree

Jobbeschreibung

Doosan Digital Innovation America, LLC offers an eight-month co-op internship for college students in MIS/CS, based in West Fargo, ND. You will be treated as a true employee, interacting with End User Computing Analysts and IT teams to resolve real-time issues and gain practical experience.

The program emphasizes hands-on learning, with opportunities to work across desktop, security, and network aspects while developing problem-solving and collaboration skills for a global technology leader.