IT Change Management Lead: Adoption & Training

Socket.dev; Memphis (TN); On-site; USD 112,000 - 125,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Tuition reimbursement

Paid time off

Job summary

International Paper in Memphis, TN seeks an IT Organizational Change Management Consultant to drive readiness, engagement, communications, training, adoption and sustainment for IT projects. You will partner with project managers, IT teams, stakeholders and communications to ensure successful delivery.

The role requires 6-8+ years of change management experience, stakeholder engagement, and strong training capabilities, with certification preferred.

Qualifications

• Bachelor’s degree in Business, Human Resources, Communications, Organizational Development, Information Systems, Learning & Development, or related field.
• 6-8+ years of experience leading or supporting change management, stakeholder engagement, project communications, training, readiness, and adoption activities for complex projects, enterprise initiatives, or transformation efforts.
• Change management certification or training, such as Prosci, ACMP, or equivalent, preferred.

Responsibilities

• Develop and maintain OCM workplans, deliverables, timelines, and action trackers for assigned projects.
• Coordinate OCM activities for medium to large sized IT projects.
• Draft audience-specific communications, project updates, meeting recaps, leader talking points, FAQs, reminders, and adoption messages.
• Deliver project-related training sessions, workshops, demos, office hours, and reinforcement sessions for impacted audiences.
• Track readiness activities, risks, feedback, and follow-up actions while supporting go-live, hypercare, adoption, and sustainment.
• Leads overall process improvement within assigned area of responsibility

Skills

Change management

Stakeholder engagement

Project communications

Training coordination

Adoption strategies

Leadership without authority

Education

Bachelor’s degree in Business, Human Resources, Communications, Organizational Development, Information Systems, Learning & Development, or related field

Change management certification (Prosci, ACMP, or equivalent)

Job description

International Paper in Memphis, TN seeks an IT Organizational Change Management Consultant to drive readiness, engagement, communications, training, adoption and sustainment for IT projects. You will partner with project managers, IT teams, stakeholders and communications to ensure successful delivery.

The role requires 6-8+ years of change management experience, stakeholder engagement, and strong training capabilities, with certification preferred.