IT Change Manager (481577)

IDR, Inc.; Brentwood (TN); On-site; USD 41,328 - 48,216; Part time

Benefits offered by this job

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more!

Opportunity to get in with an industry leading organization

Close-knit and team-oriented culture

Job summary

A leading staffing firm is seeking an IT Change Manager to manage the Change Management process in Brentwood, TN. This role requires at least 3 years of experience in Change Management, familiarity with ITIL best practices, and strong communication skills. You will collaborate with IT teams to ensure efficient change implementation and generate key performance reports. Enjoy a competitive compensation package with full benefits in a supportive team-oriented culture.

Qualifications

• Minimum of 3 years of experience in IT Change Management with a strong understanding of the ITIL framework and best practices.
• Experience in large-scale enterprise environments is advantageous.

Responsibilities

• Manage the complete Change Management process, including standard, normal, and emergency changes.
• Collaborate with IT teams, business units, and vendors to ensure successful change implementation.
• Facilitate Change Advisory Board (CAB) meetings, ensuring proper approvals.

Skills

ITIL framework

Change Management modules

Communication skills

Organizational skills

Problem-solving skills

Ability to manage multiple priorities

Education

ITIL v4 Certification

System Administrator or Implementation Specialist certification

Job description

Base pay range

$30.00/yr - $35.00/yr

IDR is seeking an IT Change Manager to join one of our top clients in Brentwood, TN. This role is pivotal in managing and overseeing the Change Management process to ensure seamless implementation of changes with minimal risk and disruption.

Position Overview/Responsibilities for the IT Change Manager:

• Manage the complete Change Management process, including standard, normal, and emergency changes, ensuring alignment with ITIL best practices and organizational policies.
• Collaborate with IT teams, business units, and vendors to ensure successful change implementation and continuous improvement in change processes.
• Facilitate Change Advisory Board (CAB) meetings, ensuring proper approvals and compliance with governance standards.
• Develop and maintain comprehensive documentation for change processes and policies, while identifying opportunities to optimize workflows and automation.
• Monitor key performance indicators (KPIs) and service level agreements (SLAs) related to change management, generating reports and dashboards to track performance and compliance.

Required Skills for IT Change Manager:

• Minimum of 3 years of experience in IT Change Management with a strong understanding of the ITIL framework and best practices.
• Proficiency in Change Management modules and excellent communication, organizational, and problem‑solving skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• ITIL v4 Certification is a plus, along with System Administrator or Implementation Specialist certification.
• Experience in large‑scale enterprise environments is advantageous.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close‑knit and team‑oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

Seniority level

Not Applicable

Employment type

Contract

Job function

Information Technology

Industries

Hospitals and Health Care