Change Management Specialist

LanceSoft, Inc.; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

LanceSoft, Inc. is seeking an experienced Organizational Change Management (OCM) Consultant to support enterprise technology transformation and integration initiatives.

You will partner with business, IT, security, and program teams to drive successful adoption of new technologies, processes, and operating models. The role requires leading change management for technology implementations and enterprise transformations, with emphasis on stakeholder engagement, communications, and training.

Qualifications

• 4+ years of experience supporting technology or information security change initiatives.
• Experience leading change management for enterprise technology implementations.
• 2+ years in a PMO or supporting large program delivery.
• Strong stakeholder management, communication, training, and adoption skills.
• Excellent organizational and presentation abilities.

Responsibilities

• Support change management activities for technology transformation and integration initiatives.
• Assess the impact of organizational, process, and technology changes.
• Identify and manage change risks associated with system implementations and operational changes.

Skills

Stakeholder management

Change management

Communication planning

Training & adoption

Adaptability

Tools

Microsoft Project

Smartsheet

SharePoint

Confluence

Job description

We are seeking an experienced Organizational Change Management (OCM) Consultant to support enterprise technology transformation and integration initiatives. This role will partner with business, IT, security, and program teams to drive successful adoption of new technologies, processes, and operating models.

The ideal candidate has experience leading change management efforts for technology implementations, enterprise transformation, or integration projects and is skilled in stakeholder engagement, communications, training, and adoption strategies.

Key Responsibilities

• Support change management activities for technology transformation and integration initiatives
• Assess the impact of organizational, process, and technology changes
• Identify and manage change risks associated with system implementations and operational changes

Stakeholder Engagement

• Identify and engage key stakeholders across business and technical teams
• Conduct change readiness assessments
• Partner with leadership to build sponsorship and drive user adoption
• Address stakeholder concerns and manage resistance to change

Communications

• Develop and execute communication plans
• Create employee communications, project updates, and awareness materials
• Ensure messaging aligns with organizational policies and security requirements

Training & Adoption

• Identify training needs related to technology and process changes
• Develop user guides, job aids, and role-based training materials
• Coordinate training activities and support business leaders during implementation
• Monitor adoption and reinforce desired behaviors
• Track change readiness, adoption, and engagement metrics
• Gather user feedback and adjust change strategies as needed
• Document lessons learned and develop reusable change management best practices
• Provide regular project updates to program leadership

Required Skills & Experience

• 4+ years of experience supporting technology or information security change initiatives
• Experience leading change management for enterprise technology implementations
• 2+ years of experience working within a Project Management Office (PMO) or supporting large program delivery
• Strong experience with stakeholder management, communication planning, training, and user adoption
• Excellent organizational, presentation, and communication skills
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• 2+ years of experience supporting mergers, acquisitions, or large integration projects
• Prosci, ADKAR, or equivalent Change Management certification
• Experience working on enterprise-scale transformation initiatives

Technical Skills

• Microsoft Project, Smartsheet, or similar project management tools
• Microsoft 365 (Teams, Outlook, Word, Excel, PowerPoint)
• SharePoint and Confluence
• Experience creating project documentation, training materials, and change management artifacts