IT Business Analyst: Process Improvement & PM Lead

San Jose State University; San Jose (CA); On-site; USD 81,000 - 118,000; Full time

Job summary

San José State University is seeking a Business Analyst to gather requirements, analyze needs, and recommend technical solutions for university departments. The role focuses on documenting current and future processes, performing gap analyses, and coordinating with developers and vendors to implement changes.

Responsibilities include creating test plans, managing projects, and ensuring quality solutions align with user needs while enhancing overall university operations.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• Minimum 4 years of relevant IT/business analysis experience.

Responsibilities

• Gather and document requirements with departments.
• Document current and future state processes and use cases.
• Develop gap analyses and prioritize requirements.
• Develop test plans aligned with requirements and coordinate testing.
• Ensure delivered solutions meet requirements and add value.
• Lead cross-functional process improvements and optimize applications.
• Create project documentation and implementation plans.
• Coordinate execution across analysis, design, development, and deployment phases.

Skills

Business analysis

Requirements gathering

Process mapping

Waterfall

Agile

Vendor management

Project management

Education

Bachelor’s degree in related field

Tools

ITIL

Project management tools

MS Office

Job description

San José State University is seeking a Business Analyst to gather requirements, analyze needs, and recommend technical solutions for university departments. The role focuses on documenting current and future processes, performing gap analyses, and coordinating with developers and vendors to implement changes.

Responsibilities include creating test plans, managing projects, and ensuring quality solutions align with user needs while enhancing overall university operations.