IT Business Analyst: Data & Process Optimization

Washington State University; Washington; On-site; USD 69,000 - 93,000; Full time

Benefits offered by this job

Paid sick and vacation leave

Paid holidays

Medical, dental, life and disability保险

Job summary

Washington State University seeks an IT Business Analyst to join Facilities Services in Pullman, WA. You will bridge business needs and technical solutions, analyzing processes and translating requirements into system specifications. Collaborate with ~15 divisions to improve operational effectiveness and implement technology solutions.

The role focuses on reporting, automation, and support for IT services, with growth in data-driven decision making and AI-enabled operations.

Qualifications

• Bachelor’s degree in MIS/CS/Business Analytics or related field.
• Two years of experience using database technologies and reporting tools.
• Experience managing Windows desktops in an enterprise AD environment.

Responsibilities

• Supporting business process reengineering initiatives.
• Developing and maintaining reports across multiple platforms.
• Assisting with automation and scripting solutions.
• Supporting emerging technologies to enhance operations and data-driven decision-making.
• Providing technical support for hardware and software systems across Facilities.

Skills

SQL Server/Oracle experience

Customer service

Windows AD management

Independent work

Education

Bachelor's degree in MIS/CS/Business Analytics or related field

Tools

Crystal Reports

Power BI

BIRT

Job description

Washington State University seeks an IT Business Analyst to join Facilities Services in Pullman, WA. You will bridge business needs and technical solutions, analyzing processes and translating requirements into system specifications. Collaborate with ~15 divisions to improve operational effectiveness and implement technology solutions.

The role focuses on reporting, automation, and support for IT services, with growth in data-driven decision making and AI-enabled operations.