University PMO Business Analyst – Process Improvement

Loyola Marymount University; Westchester (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

LMU Information Technology Services (ITS) seeks a Business Analyst for a one-year term to establish and manage business analysis processes within the PMO. The BA will collaborate with ITS staff and university departments to collect and clarify user needs, facilitate human-centered processes, and ensure requirements align with BABOK standards and PMO governance.

Responsibilities include establishing frameworks, guiding analysis activities across projects, documenting workflows and business cases,

Qualifications

• Bachelor’s degree in technology, business administration or related fields.
• Minimum of 3 years of experience in a professional or educational setting with business analysis.
• Experience working within a PMO and governance, compliance, and portfolio management within technology and academic environments.
• Extensive knowledge and experience with BABOK and structured business analysis methodologies.

Responsibilities

• Establish, develop, and maintain business analysis frameworks, methodologies, and documentation standards in alignment with BABOK and PMO best practices.
• Provide oversight, guidance, and mentoring on business analysis processes and deliverables within the ITS PMO.
• Conduct detailed business analysis across projects and programs to identify opportunities for business process improvement and effective technology integration.
• Facilitate the elicitation, analysis, documentation, validation, and management of business requirements through structured methodologies.
• Contribute to system design by ensuring that technical solutions align with business needs.
• Support the SDLC process including the planning, design, testing, deployment, and support activities.
• Collaborate with project managers, ITS leadership, and key stakeholders to ensure requirements alignment with strategic objectives and PMO standards.
• Lead the assessment and evaluation of technology solutions for projects and programs, ensuring alignment with PMO governance and organizational goals.
• Develop comprehensive documentation, including process maps, workflow diagrams, business cases, governance documentation, and detailed requirements specifications.
• Engage stakeholders across the university as needed for effective project delivery.

Skills

BABOK knowledge

Education

Bachelor’s degree in technology, business administration or related fields

Job description

LMU Information Technology Services (ITS) seeks a Business Analyst for a one-year term to establish and manage business analysis processes within the PMO. The BA will collaborate with ITS staff and university departments to collect and clarify user needs, facilitate human-centered processes, and ensure requirements align with BABOK standards and PMO governance.

Responsibilities include establishing frameworks, guiding analysis activities across projects, documenting workflows and business cases,