IT Business Analyst for Footwear & Apparel

Rocky Brands Career Opportunities; Nelsonville (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

Rocky Brands is seeking an IT Business Analyst to bridge business stakeholders and technology teams across footwear and apparel operations, including product development, sourcing, and eCommerce. You will document requirements, design functional specs, and support process improvements to boost efficiency and profitability.

The role covers data analysis, reporting, and testing, with emphasis on ERP systems, SKU structures, and cross-functional project coordination. Onsite in Nelsonville, OH.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Supply Chain Management, Operations Management, or a related field; or an equivalent combination of education and relevant experience.
• Three or more years of IT Business Analyst experience.
• Experience in footwear, apparel, retail, manufacturing, distribution, or consumer goods industries preferred.
• Experience working with ERP systems such as System 21 Aurora, Infor M3, SAP, Oracle, Microsoft Dynamics, or comparable platforms.
• Experience supporting cross-functional business operations and technology projects.
• Knowledge of footwear product lifecycle management; seasonal development calendars; and style, color, size, width, fit, and SKU structures preferred.
• Knowledge of global sourcing, vendor collaboration, manufacturing, inventory planning, allocation, wholesale order management, eCommerce, omnichannel fulfillment, warehouse operations, and returns preferred.
• Advanced Microsoft Excel skills; experience with Power BI or comparable reporting tools; SQL and database query experience preferred.
• Proficiency in requirements gathering, process mapping, workflow analysis, data analysis, testing, quality assurance, and project coordination.
• Demonstrated analytical thinking, problem-solving, attention to detail, relationship management, change management, strategic thinking, and a continuous improvement mindset.

Responsibilities

• Partner with business stakeholders to identify process improvement opportunities and gather, document, and analyze requirements for initiatives, system enhancements, and operational changes.
• Develop process flows, use cases, business requirements documents, functional specifications, and other documentation that clearly communicates business needs.
• Facilitate interviews, workshops, and working sessions, and translate business requirements into functional designs for technical teams.
• Analyze and support footwear processes including product lifecycle management, style and SKU creation, product data, sourcing, vendor management, manufacturing, inventory, order management, wholesale distribution, retail, eCommerce fulfillment, returns, and supply chain operations.
• Collaborate with Product Development, Merchandising, Sourcing, Sales, Customer Service, Finance, Operations, Distribution, Retail, eCommerce, and IT teams to improve business performance.
• Analyze operational and financial data, develop reports and key performance indicators, and promote data integrity across ERP, eCommerce, product lifecycle management, and warehouse systems.
• Support enterprise projects through planning, solution design, testing, deployment, post-implementation support, risk identification, and business impact analysis.
• Coordinate user acceptance testing, validate system functionality against documented requirements, and investigate business process issues and system defects.
• Develop business procedures, user documentation, and training materials; conduct end-user training and support adoption of new processes and technologies.
• Maintain the confidentiality and integrity of company information and maintain professional knowledge of relevant business processes, systems, and analysis practices.

Job description

Rocky Brands is seeking an IT Business Analyst to bridge business stakeholders and technology teams across footwear and apparel operations, including product development, sourcing, and eCommerce. You will document requirements, design functional specs, and support process improvements to boost efficiency and profitability.

The role covers data analysis, reporting, and testing, with emphasis on ERP systems, SKU structures, and cross-functional project coordination. Onsite in Nelsonville, OH.