IT Business Analyst - Data, Dashboards & Process Improvement

Farm Credit Services

Sikeston (MO)

On-site

USD 60,000 - 90,000

Full time

14 days+

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Job summary

Farm Credit Southeast Missouri is seeking a Business Analyst to join our Information Technology team. The analyst will partner with business and technology teams to improve processes, implement technology solutions, support business applications, and leverage data to drive informed decision-making.

Responsibilities include analyzing processes, gathering requirements, developing dashboards and reports, and training end users.

Qualifications

Bachelor’s degree in Business, Information Technology, or related field.
3+ years of business analysis or project management experience.
Strong analytical, problem-solving, organizational, and communication skills.
Experience documenting requirements and supporting projects.
Experience with SQL/DB2, Power BI, and enterprise data sources.
Experience with Salesforce, nCino, or similar loan systems preferred.
Ability to create training materials and support end users.
Experience in financial services or Farm Credit operations is a plus.
Ability to use approved generative AI tools while protecting confidential information.

Responsibilities

Analyze business processes and identify opportunities for improvement.
Gather, document, and validate business requirements.
Collaborate with stakeholders to develop practical business and technology solutions.
Support the implementation and enhancement of business applications and technology platforms.
Develop reports, dashboards, and data-driven insights.
Provide end-user support, training, and documentation.
Coordinate projects involving internal departments, vendors, and business partners.
Research and recommend solutions that improve operational efficiency and customer service.