Business Analyst

PCI Professional Services; Washington (District of Columbia); On-site; USD 85,000 - 105,000; Full time

Job summary

PCI Federal (PCIF) seeks a Business Analyst to bridge business users and technical teams, ensuring solutions meet operational and reporting needs.

Responsibilities include requirements gathering, process mapping, dashboard support, UAT, and documentation development to support reporting and inventory management in a federal context.

Qualifications

• Bachelor's degree or higher required in Business, IS, Data Analytics, Finance, Economics, or related field.
• 4 years of applicable experience required.

Responsibilities

• Gather, document, and validate business requirements.
• Develop functional requirements, process maps, and business documentation.
• Support reporting inventory management and production calendars.
• Coordinate stakeholder requests and track issue resolution.
• Assist with dashboard and reporting requirements development.
• Support user acceptance testing and release validation activities.
• Analyze data-quality issues and reporting discrepancies.
• Develop standard operating procedures, user guides, and training materials.

Skills

Requirements docs

Process mapping

SQL fundamentals

MS Office

Tableau/BI

JIRA/Azure DevOps

Data quality

Cloud apps

Education

Bachelor's degree in Business, Information Systems, Data Analytics, Finance, Economics, or related field

4 years of applicable experience

Tools

Tableau

Azure DevOps

JIRA

Job description

Position Summary

The Business Analyst supports requirements gathering, stakeholder coordination, reporting inventory management, user support, documentation development, and operational analysis activities. This position serves as a bridge between business users and technical teams, ensuring that delivered solutions address operational and reporting needs.

Key Responsibilities

• Gather, document, and validate business requirements.
• Develop functional requirements, process maps, and business documentation.
• Support reporting inventory management and production calendars.
• Coordinate stakeholder requests and track issue resolution.
• Assist with dashboard and reporting requirements development.
• Support user acceptance testing and release validation activities.
• Analyze data-quality issues and reporting discrepancies.
• Develop standard operating procedures, user guides, and training materials.

Qualifications

• Bachelor's degree in Business, Information Systems, Data Analytics, Finance, Economics, or related field.
• 4 years of applicable experience

Required Technical Skills

• Requirements documentation and business analysis.
• Process mapping and workflow documentation.
• SQL querying and data analysis fundamentals.
• Microsoft Office Suite.
• Tableau and BI reporting concepts.
• JIRA, Azure DevOps, or similar tools.
• Data-quality validation and reconciliation.
• Cloud-based application and reporting environments.

Preferred Experience

• SBA lending operations and lender-monitoring activities.
• Loan portfolio management or financial services operations.
• Federal credit, financial assistance, or grant-management programs.

PCI Federal (PCIF) and its subsidiaries are an equal-opportunity employer. PCIF does not discriminate on the basis of age, sex, race, national origin, religion, marital status, sexual orientation or identity, Veterans or Disability status.

Preference may be extended to qualified Native American Indian candidates in accordance with applicable federal law.