IT Assistant — On-Site, 6-Month Contract (Austin)

Careers; Austin (TX); On-site; USD 39,000 - 44,000; Full time

Job summary

Zoho USA is seeking a motivated IT Assistant for a 6-month contract in Austin. You will own IT projects related to migrations, upgrades, and enhancements while delivering hands-on desktop support on Windows and Mac OS.

The role also requires networking familiarity (LAN, TCP/IP), strong communication, and documenting processes. This 40-hour/week, 1099 position is not remote, with an anticipated office move and a need for a valid driver’s license.

Qualifications

• Familiarity with desktop support practices and troubleshooting.
• Knowledge of Mac OS and Windows operating systems.
• Understanding of LAN setup and TCP/IP concepts.
• Strong communication skills to interact with users at all levels of technical proficiency.
• Ability to lift up to 25 lbs and valid driver's license (office move).

Responsibilities

• Take ownership of IT projects to completion for migrations, upgrades and enhancements.
• Provide desktop support for Windows and Mac OS users.
• Assist with computer networking troubleshooting, maintaining LAN and TCP/IP configurations.
• Communicate effectively with team members and end-users to resolve issues promptly.
• Document IT processes and maintain records of project deliverables and resolutions.

Skills

Desktop support

Networking

Windows

Mac OS

Communication

Education

Relevant coursework

Job description

Zoho USA is seeking a motivated IT Assistant for a 6-month contract in Austin. You will own IT projects related to migrations, upgrades, and enhancements while delivering hands-on desktop support on Windows and Mac OS.

The role also requires networking familiarity (LAN, TCP/IP), strong communication, and documenting processes. This 40-hour/week, 1099 position is not remote, with an anticipated office move and a need for a valid driver’s license.