Contract IT Assistant

Careers; Austin (TX); Presencial; USD 39.000 - 44.000; Jornada completa

Descripción de la vacante

Zoho USA is seeking a motivated IT Assistant for a 6-month contract in Austin. You will own IT projects related to migrations, upgrades, and enhancements while delivering hands-on desktop support on Windows and Mac OS.

The role also requires networking familiarity (LAN, TCP/IP), strong communication, and documenting processes. This 40-hour/week, 1099 position is not remote, with an anticipated office move and a need for a valid driver’s license.

Formación

• Familiarity with desktop support practices and troubleshooting.
• Knowledge of Mac OS and Windows operating systems.
• Understanding of LAN setup and TCP/IP concepts.
• Strong communication skills to interact with users at all levels of technical proficiency.
• Ability to lift up to 25 lbs and valid driver's license (office move).

Responsabilidades

• Take ownership of IT projects to completion for migrations, upgrades and enhancements.
• Provide desktop support for Windows and Mac OS users.
• Assist with computer networking troubleshooting, maintaining LAN and TCP/IP configurations.
• Communicate effectively with team members and end-users to resolve issues promptly.
• Document IT processes and maintain records of project deliverables and resolutions.

Conocimientos

Desktop support

Networking

Windows

Mac OS

Communication

Educación

Relevant coursework

Descripción del empleo

Austin, United States | Posted on 11/03/2026

Over the past 30 years, Zoho's portfolio of cloud-based business software has grown from a single online word-processing tool to a comprehensive product suite that covers an industry-leading range of use cases, including sales, marketing, support, accounting, human resources, project management, business intelligence, and custom app development. With 55+ products on offer—and even more in the development pipeline—Zoho is a powerful, integrated ecosystem of advanced business solutions.

Overview

We are seeking a motivated and detail-oriented IT Assistant to join our dynamic team for a 6-month contract. The ideal candidate will provide essential support for our IT operations projects, while ensuring that all systems run smoothly and efficiently. This role is perfect for someone who is passionate about technology and eager to learn in a fast-paced environment.

Duties:

• Take ownership of IT projects to completion for system migrations, upgrades and enhancements.
• Provide desktop support for users, troubleshooting hardware and software issues on both Windows and Mac OS platforms.
• Assist with computer networking troubleshooting, maintaining Local Area Networks (LAN) and ensuring proper TCP/IP configurations.
• Communicate effectively with team members and end-users to resolve technical issues promptly.
• Document IT processes and maintain accurate records of project deliverables, support requests and resolutions.

Experience:

• Familiarity with desktop support practices and troubleshooting techniques is essential.
• Knowledge of Mac OS, Windows operating systems
• Understanding of computer networking concepts, including LAN setup and TCP/IP protocols.
• Strong communication skills to interact with users at all levels of technical proficiency effectively.
• Ability to lift and move up to 25 lbs
• Valid driver's license and vehicle, this role will involve an office move
• Previous experience in an IT support role or relevant coursework is a plus but not mandatory.

Compensation:

This position is 40 hours per week and pays $30 per hour. It is a 6-month contract (1099).

Please note, this is not a remote position.

Zoho Corp. is an equal opportunity employer and is committed to providing a work environment free of discrimination on the basis of sex, race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law.

To be considered for employment, all candidates must have the legal right to work in the United States without company sponsorship now or in the future. This position is not open to sponsorship for work visas. Successful applicants undergo a standard background check.

Please no phone calls or office visits.

Zoho USA is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.