IT Assistant (contract)

Zoho Corporation B.V.; Austin (TX); Presencial; USD 36.000 - 47.000; Jornada completa

Descripción de la vacante

Zoho USA in Austin is seeking a motivated IT Assistant for a 6-month contract to support IT operations, migrations, upgrades, and ongoing improvements. The role requires hands-on desktop support and the ability to work on Windows and Mac OS platforms.

You will troubleshoot networking (LAN/TCP/IP), communicate clearly with users, document processes, and help move IT projects across the finish line. This position is not remote and requires a valid driver's license and ability to lift up to 25 lbs.

Formación

• Familiarity with desktop support practices and troubleshooting techniques.
• Knowledge of Mac OS and Windows operating systems.
• Understanding of computer networking concepts, including LAN setup and TCP/IP protocols.

Responsabilidades

• Take ownership of IT projects to completion for system migrations, upgrades and enhancements.
• Provide desktop support for users, troubleshooting hardware and software issues on both Windows and Mac OS platforms.
• Assist with computer networking troubleshooting, maintaining Local Area Networks (LAN) and ensuring proper TCP/IP configurations.
• Communicate effectively with team members and end-users to resolve technical issues promptly.
• Document IT processes and maintain accurate records of project deliverables, support requests and resolutions.

Conocimientos

Desktop support

Mac OS

Windows

Networking TCP/IP

Communication

Physical ability

Driver's license

Descripción del empleo

Austin, United States | Posted on 11/03/2026

Over the past 30 years, Zoho's portfolio of cloud-based business software has grown from a single online word-processing tool to a comprehensive product suite that covers an industry-leading range of use cases, including sales, marketing, support, accounting, human resources, project management, business intelligence, and custom app development. With 55+ products on offer—and even more in the development pipeline—Zoho is a powerful, integrated ecosystem of advanced business solutions.

Overview

We are seeking a motivated and detail-oriented IT Assistant to join our dynamic team for a 6-month contract. The ideal candidate will provide essential support for our IT operations projects, while ensuring that all systems run smoothly and efficiently. This role is perfect for someone who is passionate about technology and eager to learn in a fast-paced environment.

Duties:

• Take ownership of IT projects to completion for system migrations, upgrades and enhancements.
• Provide desktop support for users, troubleshooting hardware and software issues on both Windows and Mac OS platforms.
• Assist with computer networking troubleshooting, maintaining Local Area Networks (LAN) and ensuring proper TCP/IP configurations.
• Communicate effectively with team members and end-users to resolve technical issues promptly.
• Document IT processes and maintain accurate records of project deliverables, support requests and resolutions.

Experience:

• Familiarity with desktop support practices and troubleshooting techniques is essential.
• Knowledge of Mac OS, Windows operating systems
• Understanding of computer networking concepts, including LAN setup and TCP/IP protocols.
• Strong communication skills to interact with users at all levels of technical proficiency effectively.
• Ability to lift and move up to 25 lbs
• Valid driver's license and vehicle, this role will involve an office move
• Previous experience in an IT support role or relevant coursework is a plus but not mandatory.

Compensation:

This position is 40 hours per week and pays $30 per hour. It is a 6-month contract (1099).

Please note, this is not a remote position.

Zoho Corp. is an equal opportunity employer and is committed to providing a work environment free of discrimination on the basis of sex, race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law.

To be considered for employment, all candidates must have the legal right to work in the United States without company sponsorship now or in the future. This position is not open to sponsorship for work visas. Successful applicants undergo a standard background check.

Please no phone calls or office visits.

Zoho USA is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.