IT Assistant

ASM Global; United States; On-site; USD 25,000 - 34,000; Part time

Job summary

ASM Global is seeking a part-time seasonal POS support specialist for Ball Arena/DSGP in the United States. The role provides level 1 and 2 support for point-of-sale systems, performing hardware replacements and diagnostics before, during, and after events.

The ideal candidate has an Associate degree, experience with Active Directory and POS platforms such as MyVenue, SpotOn, Appetize POS, and Tapin2, along with strong problem-solving and communication skills, and the ability to lift up to 50

Qualifications

• Associate degree or equivalent required.
• Experience with Active Directory.
• Prior POS experience with MyVenue/SpotOn/Appetize/Tapin2 preferred.
• Knowledge of LAN cabling and CAT5/6.
• Strong analytical and communication skills.

Responsibilities

• Provide level 1 & 2 POS support and escalate when needed.
• Perform hardware replacements before, during, and after events.
• Conduct stadium walk-throughs to ensure systems are operational during events.
• Diagnose software/firmware/hardware issues and perform repairs.
• Follow safety policies and complete training as required.

Skills

Active Directory

POS systems

MyVenue

SpotOn

Appetize POS

Tapin2

LAN cable crimping

Analytical skills

Communication skills

Microsoft Office

Physical lifting (50 lbs)

Education

Associate degree

Tools

LAN cable crimping

Job description

Position open till 04/01/2026 or filled. $21.63 an hour part time seasonal

Responsibilities

• Provide level 1 & 2 support to all point-of-sale system problems and elevate when necessary
• Initiates and implement improvements to areas of responsibility
• Conduct stadium walk-through to ensure all systems are operational prior to and during all events
• Replacement of defective hardware before, during and after events
• Diagnoses of software, firmware & hardware errors and breakage
• Maintain a thorough knowledge of the organization and adheres to all standards and practices

Qualifications

• The ideal candidate will have a minimum of an Associate degree
• Experience with Active Directory
• Preferred have Experience with POS, including MyVenue, SpotOn, Appetize POS, and Tapin2
• Knowledge in CAT5/6 crimping in different cable configurations. (Making LAN cables)
• Solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders.
• Possess effective communication skills
• Working knowledge of Microsoft applications to include operating system, office systems
• Ability to be on feet and walk long distances and work at outside concessions stands in all weather if at DSGP. Kneeling, crouching, crawling, bending, lifting, reaching.

Must be able to communicate fluently in English.

• Ability to lift at least 50 lbs.
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

This is an event-based position and is primarily evenings and weekends and holidays at Ball Arena or DSGP.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.