IT Assistant

ASM Global; Denver (CO); On-site; USD 28,000 - 34,000; Part time

Job summary

Legends Hospitality, LLC is seeking a part-time seasonal POS support technician in Denver. You will provide level 1 & 2 support for POS systems, troubleshoot software/hardware issues, and assist with system improvements for events at Ball Arena or DSGP.

The role requires an Associate degree and experience with Active Directory and POS platforms. You will work mainly evenings, weekends and holidays, staying on-site at concession stands in all weather conditions.

Qualifications

• Minimum of an Associate degree.
• Experience with Active Directory.
• Experience with POS systems including MyVenue, SpotOn, Appetize POS, Tapin2.
• Knowledge of CAT5/6 crimping and LAN cable configurations.
• Strong analytical and problem-solving skills with the ability to multi-task.
• Excellent communication skills, verbal and written.
• Able to lift at least 50 lbs. and work outdoors in all weather.

Responsibilities

• Provide level 1 & 2 support to POS system problems and escalate when necessary.
• Initiate and implement improvements to areas of responsibility.
• Conduct stadium walk-through to ensure systems are operational for events.
• Replace defective hardware before, during and after events.
• Diagnose software, firmware & hardware errors and breakage.
• Maintain knowledge of the organization and adhere to standards and practices.

Skills

Active Directory

POS experience

Communication skills

Microsoft Office

Education

Associate degree

Tools

MyVenue

SpotOn

Appetize POS

Tapin2

LAN cable crimping

Job description

Position open till 04/01/2026 or filled. $21.63 an hour part time seasonal

Responsibilities

• Provide level 1 & 2 support to all point-of-sale system problems and elevate when necessary
• Initiates and implement improvements to areas of responsibility
• Conduct stadium walk-through to ensure all systems are operational prior to and during all events
• Replacement of defective hardware before, during and after events
• Diagnoses of software, firmware & hardware errors and breakage
• Maintain a thorough knowledge of the organization and adheres to all standards and practices

Qualifications

• The ideal candidate will have a minimum of an Associate degree
• Experience with Active Directory
• Preferred have Experience with POS, including MyVenue, SpotOn, Appetize POS, and Tapin2
• Knowledge in CAT5/6 crimping in different cable configurations. (Making LAN cables)
• Solid analytical and problem‑solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders.
• Possess effective communication skills
• Working knowledge of Microsoft applications to include operating system, office systems
• Ability to be on feet and walk long distances and work at outside concessions stands in all weather if at DSGP. Kneeling, crouching, crawling, bending, lifting, reaching. Must be able to communicate fluently in English.
• Ability to lift at least 50 lbs.
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

This is an event-based position and is primarily evenings and weekends and holidays at Ball Arena or DSGP.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.