IT Assistant

The Bradley Group; High Point (NC); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Bradley Personnel, Inc. is seeking an experienced Assistant Information Technology Manager to support daily IT operations, infrastructure projects, and end-user assistance in our High Point office.

The ideal candidate has 3–5 years of IT experience, holds CompTIA A+ and Network+ certifications, and is proficient with Active Directory, basic SQL, and problem solving, with strong communication and organizational skills.

Formación

• 3–5 years of IT experience required.
• CompTIA A+ Certification is required.
• CompTIA Network+ Certification is required.
• Experience administering Active Directory.
• Knowledge of converged technology environments.
• Basic SQL knowledge.
• Strong troubleshooting, customer service, communication, and organizational skills.

Responsabilidades

• Assist with daily IT operations and initiatives.
• Manage and support Active Directory (user accounts, permissions, groups, and Group Policy).
• Support converged technology environments involving: Computing systems, Networks, Security systems, Storage infrastructure.
• Install, configure, maintain, and troubleshoot hardware, software, and network equipment.
• Provide technical support and resolve escalated help desk issues.
• Perform basic SQL queries and assist with database troubleshooting.
• Maintain IT documentation, inventories, and support procedures.
• Assist with system upgrades, cybersecurity measures, backups, and disaster recovery processes.
• Coordinate with vendors and internal departments on technical projects and issue resolution.

Conocimientos

Active Directory

Troubleshooting

IT Support

SQL basics

Communication

Documentation

Descripción del empleo

Overview Seeking an experienced Assistant Information Technology Manager to support daily IT operations, technology infrastructure, and IT projects. This role requires hands-on technical experience, strong troubleshooting abilities, and the ability to support both end users and IT systems.

Key Responsibilities

• Assist with daily IT operations and technology initiatives.
• Manage and support Active Directory (user accounts, permissions, groups, and Group Policy).
• Support converged technology environments involving: Computing systems, Networks, Security systems, Storage infrastructure.
• Install, configure, maintain, and troubleshoot hardware, software, and network equipment.
• Provide technical support and resolve escalated help desk issues.
• Perform basic SQL queries and assist with database troubleshooting.
• Maintain IT documentation, inventories, and support procedures.
• Assist with system upgrades, cybersecurity measures, backups, and disaster recovery processes.
• Coordinate with vendors and internal departments on technical projects and issue resolution.

Required Qualifications

• 3 to 5 years of IT experience (minimum 3 years required).
• CompTIA A+ Certification (Required).
• CompTIA Network+ Certification (Required).
• Experience administering Active Directory.
• Knowledge of converged technology environments.
• Basic SQL knowledge.
• Strong troubleshooting, customer service, communication, and organizational skills.
• Ability to work independently and collaboratively.

Preferred Qualifications

• Previous Help Desk or Technical Support experience.
• Experience assisting with IT projects and coordinating technical work.

Ideal Candidate Background

• IT Support Specialist
• Systems Administrator
• Desktop Support Technician
• Network Support Technician
• Help Desk Lead
• Junior Systems Engineer
• IT Coordinator

Call our office at 3368821601 or come into our office at 2640 Willard Dairy Rd GSO 27265 Ste 104