IT Operations & Systems Support Specialist

Bradley Personnel, Inc.; High Point (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Bradley Personnel, Inc. is seeking an experienced Assistant Information Technology Manager to support daily IT operations, infrastructure projects, and end-user assistance in our High Point office.

The ideal candidate has 3–5 years of IT experience, holds CompTIA A+ and Network+ certifications, and is proficient with Active Directory, basic SQL, and problem solving, with strong communication and organizational skills.

Qualifications

• 3–5 years of IT experience required.
• CompTIA A+ Certification is required.
• CompTIA Network+ Certification is required.
• Experience administering Active Directory.
• Knowledge of converged technology environments.
• Basic SQL knowledge.
• Strong troubleshooting, customer service, communication, and organizational skills.

Responsibilities

• Assist with daily IT operations and initiatives.
• Manage and support Active Directory (user accounts, permissions, groups, and Group Policy).
• Support converged technology environments involving: Computing systems, Networks, Security systems, Storage infrastructure.
• Install, configure, maintain, and troubleshoot hardware, software, and network equipment.
• Provide technical support and resolve escalated help desk issues.
• Perform basic SQL queries and assist with database troubleshooting.
• Maintain IT documentation, inventories, and support procedures.
• Assist with system upgrades, cybersecurity measures, backups, and disaster recovery processes.
• Coordinate with vendors and internal departments on technical projects and issue resolution.

Skills

Active Directory

Troubleshooting

IT Support

SQL basics

Communication

Documentation

Job description

Bradley Personnel, Inc. is seeking an experienced Assistant Information Technology Manager to support daily IT operations, infrastructure projects, and end-user assistance in our High Point office.

The ideal candidate has 3–5 years of IT experience, holds CompTIA A+ and Network+ certifications, and is proficient with Active Directory, basic SQL, and problem solving, with strong communication and organizational skills.