IT Assistant

Primary Staffing Inc.; Alabama; On-site; USD 63,039,000 - 71,635,000; Full time

Job summary

Primary Staffing is seeking an IT Assistant to support a multi-site logistics operation. You will provide technical support for hardware and software, install and configure equipment, and help keep printers, scanners, and office devices running.

Candidates should show strong problem-solving, willingness to learn, and solid knowledge of Windows, Excel, Word, and Outlook. Training available, with growth opportunities based on performance.

Qualifications

• Strong critical-thinking and problem-solving skills.
• Willingness to learn and develop technical skills.
• Ability to install and troubleshoot computer hardware and software.
• Working knowledge of Windows, Microsoft Excel, Word, and Outlook.
• Good communication and organizational skills.
• Ability to provide technical support across multiple facilities.
• Experience with AI-assisted coding tools and basic programming knowledge is a plus.

Responsibilities

• Provide technical support for computer hardware and software across multiple facilities.
• Assist employees with technical issues by phone, in person, or electronically.
• Install, configure, and update hardware and software as needed.
• Troubleshoot computers, printers, scanners, and other office equipment.
• Maintain printer toner inventory and request additional supplies when needed.
• Identify and resolve technical issues in a timely manner using available company resources.
• Support day-to-day IT needs and help ensure equipment and systems are functioning properly.

Skills

Critical thinking

Willingness to learn

Communication

Organizational skills

Multisite support capabilities

Tools

Windows OS

Microsoft Excel

Microsoft Word

Microsoft Outlook

AI-assisted coding tools

Job description

Primary Staffing is hiring an IT Assistant to support the technology needs of a fast-growing logistics and warehousing operation. This position is ideal for someone with strong problem-solving skills, basic IT knowledge, and a willingness to learn and grow within the role. Training is available for the right candidate, with opportunities for career advancement based on performance.

Responsibilities

• Provide technical support for computer hardware and software across multiple facilities.
• Assist employees with technical issues by phone, in person, or electronically.
• Install, configure, and update hardware and software as needed.
• Troubleshoot computers, printers, scanners, and other office equipment.
• Maintain printer toner inventory and request additional supplies when needed.
• Identify and resolve technical issues in a timely manner using available company resources.
• Support day-to-day IT needs and help ensure equipment and systems are functioning properly.

Requirements

• Strong critical-thinking and problem-solving skills.
• Willingness to learn and develop technical skills.
• Ability to install and troubleshoot computer hardware and software.
• Working knowledge of Windows, Microsoft Excel, Word, and Outlook.
• Good communication and organizational skills.
• Ability to provide technical support across multiple facilities.
• Experience with AI-assisted coding tools and basic programming knowledge is a plus.

Schedule: Standard Office Hours

Pay: $22–$25/hr, based on previous experience