IT Assistant

Legends Global; Commerce City (CO); On-site; USD 25,000 - 35,000; Part time

Job summary

Legends Global is seeking a part-time seasonal technician to provide level 1 & 2 POS support at Ball Arena/DSGP. The role involves hardware replacements, diagnostics, and ensuring systems are operational during events.

Fluency in English and the ability to lift up to 50 lbs are required. Associate degree minimum, familiarity with Active Directory, and experience with POS systems such as MyVenue, SpotOn, Appetize, and Tapin2 are preferred.

Qualifications

• This role requires a minimum of an Associate degree.
• Experience with Active Directory is preferred.
• POS experience: MyVenue, SpotOn, Appetize POS, Tapin2 is a plus.
• Knowledge of CAT5/6 cabling and LAN configurations.
• Strong analytical, organizational, and communication skills.

Responsibilities

• Provide level 1 & 2 support for POS problems and escalate when needed.
• Initiate improvements to areas of responsibility.
• Conduct stadium walk-throughs to ensure systems are operational for events.
• Replace defective hardware before, during, and after events.
• Diagnose software, firmware, and hardware issues.
• Maintain knowledge of the organization and adhere to standards.

Skills

Customer service

Communication

Problem solving

Safety awareness

Education

Associate degree

Tools

Active Directory

MyVenue POS

SpotOn POS

Appetize POS

Tapin2

LAN cable crimping (CAT5/6)

Job description

Position open till 04/01/2026 or filled. $21.63 an hour part time seasonal

Responsibilities

• Provide level 1 & 2 support to all point-of-sale system problems and elevate when necessary
• Initiates and implement improvements to areas of responsibility
• Conduct stadium walk-through to ensure all systems are operational prior to and during all events
• Replacement of defective hardware before, during and after events
• Diagnoses of software, firmware & hardware errors and breakage
• Maintain a thorough knowledge of the organization and adheres to all standards and practices

Qualifications

• The ideal candidate will have a minimum of an Associate degree
• Experience with Active Directory
• Preferred have Experience with POS, including MyVenue, SpotOn, Appetize POS, and Tapin2
• Knowledge in CAT5/6 crimping in different cable configurations. (Making LAN cables)
• Solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders.
• Possess effective communication skills
• Working knowledge of Microsoft applications to include operating system, office systems
• Ability to be on feet and walk long distances and work at outside concessions stands in all weather if at DSGP. Kneeling, crouching, crawling, bending, lifting, reaching.

Must be able to communicate fluently in English.

• Ability to lift at least 50 lbs.
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

This is an event-based position and is primarily evenings and weekends and holidays at Ball Arena or DSGP.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.