IT Asset & Support Specialist: Onboard, Troubleshoot

J. Boren & Sons Enterprises; Dublin (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision

401(k) match of 4%

6 Paid Holidays

PTO package

Opportunities for career growth

Job summary

A growing logistics company in Dublin, Ohio, is looking for an organized IT Asset & Support Specialist to join their team. The position requires excellent technical skills and adaptability, with a focus on onboarding, troubleshooting, and general IT support. Candidates should have a bachelor’s degree in IT or a related field and 1-3 years of experience. This role offers career growth opportunities alongside competitive benefits including medical, dental, and vision insurance, as well as a 401(k) match.

Qualifications

• 1 to 3 years involved in IT.
• Great customer service and communication skills.
• The ability to act, instead of reacting.

Responsibilities

• Ensure correct equipment and software access during onboarding/offboarding.
• Act as the first point of contact for all employee technical inquiries.
• Support software installations, updates, and cybersecurity guidance.

Skills

Basic networking concepts

Customer service

Organizational skills

Adaptability

Education

Bachelor’s degree in information technology or related field

Tools

Microsoft 365 certifications

Job description

A growing logistics company in Dublin, Ohio, is looking for an organized IT Asset & Support Specialist to join their team. The position requires excellent technical skills and adaptability, with a focus on onboarding, troubleshooting, and general IT support. Candidates should have a bachelor’s degree in IT or a related field and 1-3 years of experience. This role offers career growth opportunities alongside competitive benefits including medical, dental, and vision insurance, as well as a 401(k) match.