IT Asset Management Specialist — Redeploy & Optimize

Insight; Columbus (OH); On-site; USD 34,000 - 37,000; Full time

Job summary

Insight is hiring an IT Asset Management Specialist in Columbus, OH for an onsite, Monday–Friday role. The position offers an hourly pay range of $25.00–$27.00 with full benefits. You will handle asset reception, redeployment, stockroom duties, and ticketing workflows across the IT asset lifecycle.

The role emphasizes strict adherence to SLAs, accurate data certifications, and collaboration with the HNB and internal teams to optimize asset management processes.

Responsibilities

• Prep and ship boxes to departing colleagues to collect equipment.
• Receive and process equipment shipped back.
• Clean/Test equipment for redeployment.
• Box and prep redeploy equipment for shipping.
• Ticket queue management – manage queue, coordinate work, close tickets with notes.
• Ticket notation – note tickets using the provided template.
• Ticket Assignment – add notes/reason if re-assigning.
• Escalation – use Insight/HNB escalation paths.
• SLA Management – adhere to SLA for OER work.
• Stockroom Management – move equipment to correct stockroom and manage inventories.
• Stockroom Repair – perform repairs to meet base image and SLA.
• Asset Management – follow Asset Management protocols and deliverables.
• Updating Asset – update asset dispositions the day equipment is processed.
• Data Certification – complete data certifications and address discrepancies.
• Parts Ordering – order parts and return warranty parts on time.
• Disposal – coordinate and provide data for disposal items.

Job description

Insight is hiring an IT Asset Management Specialist in Columbus, OH for an onsite, Monday–Friday role. The position offers an hourly pay range of $25.00–$27.00 with full benefits. You will handle asset reception, redeployment, stockroom duties, and ticketing workflows across the IT asset lifecycle.

The role emphasizes strict adherence to SLAs, accurate data certifications, and collaboration with the HNB and internal teams to optimize asset management processes.