IT Asset Manager — ServiceNow & Compliance Champion

Anaplan; Ohio; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Anaplan seeks an IT Asset Manager to lead end-to-end lifecycle management of IT assets across the enterprise, with a focus on ServiceNow ITAM, compliance and cost optimization. This hybrid role collaborates with Procurement, Finance, Security, and IT Operations, with two days per week at our Miami headquarters.

You will drive asset utilization analytics, audits, and governance, ensuring data integrity and policy adherence while reducing risk and supporting strategic decision-making.

Qualifications

• 5+ years of experience in IT Asset Management or related IT Operations roles.
• Hands-on experience with ServiceNow IT Asset Management (Hardware and Software Asset Management modules).
• Strong understanding of ITIL processes, asset lifecycle management, and CMDB relationships.
• Excellent analytical and reporting skills, including proficiency in Excel or data visualization tools.
• Exceptional organizational, communication, and stakeholder management skills.

Responsibilities

• Manage end-to-end lifecycle of IT assets (hardware, software, peripherals) from procurement through retirement.
• Maintain asset repository within ServiceNow ITAM, ensuring data integrity and CMDB alignment.
• Collaborate with ITCX Analysts to streamline asset issuance, returns and refresh processes.
• Develop and enforce IT asset management policies and procedures with IT leadership and Security.
• Ensure compliance with software licensing agreements, maintenance contracts, and internal audits.
• Conduct asset audits and reconciliation to validate inventory accuracy and policy adherence.
• Generate and analyze asset utilization, depreciation, and compliance reports for strategic planning.
• Collaborate with Procurement and Finance to manage vendor relationships and budgeting for IT assets.
• Support cost optimization by identifying opportunities to consolidate vendors or reduce underutilized assets.
• Serve as SME for ServiceNow ITAM, defining workflows and integrations with CMDB, Discovery, and Procurement.
• Partner with ServiceNow admins to enhance ITAM modules and reporting dashboards.
• Act as liaison between IT and business stakeholders to align asset management with organizational goals.
• Support training and awareness programs for asset handling and accountability across the enterprise.

Skills

IT Asset Management

ServiceNow ITAM

ITIL

Excel

Data visualization

Stakeholder management

Analytical skills

Tools

ServiceNow

CMDB

Job description

Anaplan seeks an IT Asset Manager to lead end-to-end lifecycle management of IT assets across the enterprise, with a focus on ServiceNow ITAM, compliance and cost optimization. This hybrid role collaborates with Procurement, Finance, Security, and IT Operations, with two days per week at our Miami headquarters.

You will drive asset utilization analytics, audits, and governance, ensuring data integrity and policy adherence while reducing risk and supporting strategic decision-making.