IT Asset Manager - Governance & Optimization Leader

Guardian Life; Bethlehem (Northampton County); Hybrid; USD 99,000 - 163,000; Full time

Job summary

Guardian Life in Bethlehem, PA is seeking an experienced IT Asset Manager to lead enterprise IT Asset Management (ITAM) strategy and lifecycle governance for hardware and software assets, aligning with ITIL and best practices.

You will partner with Procurement, Finance, Cybersecurity, Infrastructure, End User Technology, and application teams to improve asset visibility, support audits, optimize licensing, and enable data-driven decisions.

Qualifications

• Bachelor’s degree or equivalent experience in IT/Business/Finance.
• 5+ years in IT Asset Management including hardware/software lifecycle.
• Experience establishing ITAM governance, controls, and audit support in a complex enterprise.
• Experience with software licensing and compliance activities including entitlement tracking and renewals.
• Experience with SAM tools such as ServiceNow SAM Pro or Flexera.

Responsibilities

• Define, implement, and improve the enterprise IT Asset Management strategy, operating model, standards, and governance for hardware and software assets.
• Own end-to-end hardware asset lifecycle processes from request to secure disposal.
• Own software asset lifecycle processes including entitlement tracking, reconciliation, and compliance.
• Establish and enforce data standards and controls to maintain audit-ready asset records.
• Monitor data quality, lifecycle compliance, inventory accuracy, and license positions using dashboards and KPIs.
• Lead software license compliance and optimization to reduce spend and risk.
• Partner with Procurement, Finance, Cybersecurity, Legal, Infrastructure, End User Technology, and application owners.
• Support software publisher audits, internal audits, and regulatory examinations with documented records.
• Administer, optimize, or lead ServiceNow’s Software Asset Management Pro.
• Improve integrations with discovery, endpoint management, procurement, and contracts.

Skills

IT Asset Management

Governance

Audit readiness

License optimization

Data-driven

Cross-functional collaboration

Education

Bachelor’s degree in IT, Business, Finance, or related field

Tools

ServiceNow SAM Pro

Flexera

Job description

Guardian Life in Bethlehem, PA is seeking an experienced IT Asset Manager to lead enterprise IT Asset Management (ITAM) strategy and lifecycle governance for hardware and software assets, aligning with ITIL and best practices.

You will partner with Procurement, Finance, Cybersecurity, Infrastructure, End User Technology, and application teams to improve asset visibility, support audits, optimize licensing, and enable data-driven decisions.