IT Asset Management Technician

Creative Solutions Services, LLC; Plano (TX); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability plans

Employee Assistance Program

Paid holidays

Paid time off

Paid parental leave

401(k)

FSA/HSA pre-tax benefits

Job summary

Creative Solutions Services, LLC in Plano, TX is seeking an IT Asset Management Technician to join onsite and provide end-user support. The role focuses on PC inventory, asset tagging, repair coordination, and user assistance.

You will manage the inventory, coordinate disposal, assist HR with new hire status, deploy PCs to users and remote offices, and support printers. Strong Excel, communication and detail orientation are essential.

Qualifications

• Experience using Microsoft Excel for database management, creating charts and pivot tables.
• Good communication and customer support skills.
• Must be organized / detail-oriented.

Responsibilities

• Manage PC inventory room while registering newly received PCs with asset tags into client system.
• Process defective PC repair through PC repair service vendor.
• Disposal of aged PC / hard drives through disposal vendor, and remove asset from the client database.
• Provide phone and email user support and new hire status updates to HR.
• Deployment andretrieval of PCs to users and Tier 1 IT at onsite / remote offices.
• Provide support for and maintenance of printers.

Skills

Microsoft Excel

Communication

Customer support

Organized / Detail-oriented

Job description

Our client is currently seeking a qualified IT Asset Management Technician to join their team onsite in Plano, TX and provide end-user support.

Duties and Responsibilities

• Manage PC inventory room while registering newly received PCs with asset tags into client system
• Process defective PC repair through PC repair service vendor
• Disposal of aged PC / hard drives through disposal vendor, and remove asset from the client database
• Provide phone and email user support and new hire status updates to HR
• Deployment andretrieval of PCs to users and Tier 1 IT at onsite / remote offices
• Provide support for and maintenance of printers

Skills and Qualifications

• Experience using Microsoft Excel for database management, creating charts and pivot tables
• Good communication and customer support skills
• Must be organized / detail-oriented

Wage Range

The rate for this position is between $20.25 - $27.00 per hour, unless local minimum wage is higher.

Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp.

Equal Employment Opportunity

CompucomStaffing, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer.We provide IT staffing services and solutions to Fortune 1000 companies as well as small and mediumbusiness.For more information,visit www.compucom.com.

Work Authorization

Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.

Arizona Applicants

TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.

California Residents

PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE.

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

Maryland Applicants

UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Massachusetts Applicants

IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.

Rhode Island Applicants

THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.