Infrastructure Administrator (Windows/Linux)

Creative Solutions Services, LLC; Boston (MA); Hybrid; USD 52,000 - 69,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability plans

Employee Assistance Program

Paid holidays

Paid time off

Paid parental leave

401(k)

FSA/HSA pre-tax benefits

Job summary

CompuCom Staffing, a division of CompuCom Systems, Inc., seeks an Infrastructure Administrator (Windows/Linux) for a 1-year contract with potential extensions. The role is hybrid in Boston, MA, focusing on server OS/hardware, remote end-user support, system installation and maintenance, and IT policy implementation.

Candidates should have at least 6+ years supporting Windows servers in enterprise environments, Linux/WSL knowledge, and strong problem-solving and communication skills.

Qualifications

• Minimum 6+ years of experience supporting Windows servers
• Strong enterprise IT background
• Hardware, software, RAID configurations, and patching experience
• Proven IT support in an enterprise environment
• Proficient with Windows OS; Linux/WSL knowledge; MacOS knowledge a plus
• Strong knowledge of computer systems, networks and hardware
• Excellent remote troubleshooting and problem-solving skills
• Experience with IT security practices and protocols
• Ability to work independently and in a regulated environment
• Excellent communication and interpersonal skills

Responsibilities

• Oversee all server-related functions (OS and hardware)
• Provide remote first/second-line support to end-users
• Install, configure, and maintain computer systems and peripherals
• Diagnose and resolve issues and escalate when needed
• Collaborate with IT team on policies and procedures
• Create and maintain IT process documentation
• Stay updated with IT trends and technologies in support

Skills

Windows servers

Enterprise IT

Remote troubleshooting

IT security practices

Communication skills

Linux/WSL

Hardware knowledge

Documentation

Problem-solving

Regulated environment

Tools

Windows Server

Linux

RAID configurations

Patching

Job description

We are currently seeking a skilled and motivated Infrastructure Administrator (Windows/Linux) to join our client's support team hybrid inBoston, MA. This is a 1-year Contract with possible annual extensions.

Duties and Responsibilities

• Responsible for all functions related to server both OS and hardware
• Provide (remote) first / second-line technical support to end-users, addressing hardware, software, and network-related issues
• Install, configure, and maintain computer systems, software, and peripherals
• Diagnose and resolve technical issues in a timely manner, escalating problems as needed
• Collaborate with other IT team members to implement and maintain IT policies and procedures
• Create and maintain documentation for IT processes, procedures, and configurations
• Stay up-to-date with the latest trends and technologies in IT support

Skills and Qualifications

• Minimum 6+ years of experience supporting Windows servers required
• The ideal candidate will have a strong technical background in an enterprise environment
• Must have hardware, software, raid config, and patching experience
• Proven experience in IT support or a related role in an enterprise environment
• Proficient in configuring and maintaining Windows operating systems, with additional knowledge of Linux / WSL
• MacOS knowledge as a plus
• Strong knowledge of computer systems, networks, and hardware
• Excellent remote troubleshooting and problem-solving skills
• Experience with IT security practices and protocols
• Ability to work independently and collaboratively in a regulated environment
• Excellent communication and interpersonal skills

Wage Range

The hourly rate for this position is between $37.50- $50.00 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits

• medical insurance
• dental insurance
• vision insurance
• life insurance
• AD&D insurance
• disability plans
• Employee Assistance Program
• paid holidays (up to 6 days annually)
• paid time off (minimum of 10 days annually)
• paid parental leave (minimum of 10 days annually)
• 401(k)
• FSA/HSA pre-tax benefits

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp.

Equal Employment Opportunity

CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.

Work Authorization

Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.

Arizona Applicants

TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.

California Residents

PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE.

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

Maryland Applicants

UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Massachusetts Applicants

IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.

Rhode Island Applicants

THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE'S WORKERS' COMPENSATION LAW.