IT Asset & Lifecycle Optimization Analyst

CACI International Inc.; Oklahoma City (OK); On-site; USD 55,000 - 96,000; Full time

Job summary

CACI International Inc. in Oklahoma City is seeking an IT Asset Management Analyst to help track hardware and software, manage asset lifecycles, and ensure enterprise standards are followed.

The role involves working with Cybersecurity, Purchasing, Field Services, and other teams to strengthen governance and optimize IT operations. The position emphasizes data accuracy, CMDB maintenance, audits, and process improvements, with opportunities to learn ServiceNow HAM/SAM/ITAM modules and ITIL v4

Qualifications

• Experience in IT Asset Management, IT operations, or technical support.
• Understanding of hardware and software lifecycle processes.
• Ability to analyze data, identify inconsistencies, and solve operational problems.
• Strong written and verbal communication skills.
• High accuracy and attention to detail.
• Ability to collaborate effectively with cross-functional teams.
• Familiarity with CMDB concepts and inventory management practices.

Responsibilities

• Process IT asset requests according to workflows and SLAs.
• Perform computer imaging and prepare end-user devices for deployment.
• Review and reconcile inventory to correct discrepancies.
• Partner with Cybersecurity, Purchasing, Field Services for asset governance.
• Maintain CMDB and discovery data.
• Support audits, lifecycle refresh cycles, stockroom organization, and compliance.
• Recommend and implement improvements to ITAM processes and documentation.

Skills

IT Asset Management

IT operations

Technical support

Data analysis

Communication

Attention to detail

Collaboration

CMDB concepts

Tools

ServiceNow HAM

ServiceNow SAM

ServiceNow ITAM

ITIL v4

Job description

CACI International Inc. in Oklahoma City is seeking an IT Asset Management Analyst to help track hardware and software, manage asset lifecycles, and ensure enterprise standards are followed.

The role involves working with Cybersecurity, Purchasing, Field Services, and other teams to strengthen governance and optimize IT operations. The position emphasizes data accuracy, CMDB maintenance, audits, and process improvements, with opportunities to learn ServiceNow HAM/SAM/ITAM modules and ITIL v4