IT Asset & Inventory Technician

Compucom Staffing; Plano (TX); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability plans

Employee Assistance Program

Paid holidays

Paid time off

Paid parental leave

401(k)

FSA/HSA pre-tax benefits

Job summary

CompucomStaffing, a division of CompuCom Systems, Inc., is seeking an Asset Management Technician to join the team onsite in Plano, TX and provide end-user support. The role involves managing inventory, tagging assets, and coordinating printer-related tasks to ensure smooth operations.

Ideal candidates will have experience with Excel-based databases and ticketing systems, plus strong communication skills and meticulous attention to detail.

Qualifications

• Experience with asset management or IT inventory is preferred.
• Experience using ticketing systems to track assets (e.g., ServiceNow, Zendesk).
• Strong communication and customer service skills required.
• Must be organized and detail-oriented.

Responsibilities

• Manage inventory room and register assets with asset tags in the system.
• Manage printer servers and IP addresses for printers.
• Process defective printers and monitors repairs through a vendor.
• Disposal of aged printers/monitors/accessories and remove asset from database.
• Provide phone and email end-user support.
• Deploy and retrieve printers/monitors/accessories to users onsite/remote.
• Provide support for and maintenance of printers and monitors.

Skills

Excel

ServiceNow

Zendesk

Communication

Organization

Job description

CompucomStaffing, a division of CompuCom Systems, Inc., is seeking an Asset Management Technician to join the team onsite in Plano, TX and provide end-user support. The role involves managing inventory, tagging assets, and coordinating printer-related tasks to ensure smooth operations.

Ideal candidates will have experience with Excel-based databases and ticketing systems, plus strong communication skills and meticulous attention to detail.