Desktop Support Specialist

CDW; Northbrook (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading technology provider is seeking an IT Asset Management Technician in Northbrook, IL. The candidate will manage receiving, unpacking, tagging, documenting, and tracking IT equipment to ensure accurate inventory. Responsibilities include preparing equipment for deployment, maintaining storage areas, and assisting with audits. Ideal candidates have experience in asset management and possess strong attention to detail. This role is a great opportunity to gain hands-on experience within an IT organization.

Qualifications

• Previous experience in IT asset management, inventory control, warehouse, or technical support preferred.
• Strong attention to detail and ability to follow documented processes.
• Basic computer skills and comfort working with inventory or tracking systems.
• Ability to lift and move equipment as required.
• Reliable, punctual, and able to work onsite full-time.

Responsibilities

• Receive, open, and inspect incoming IT equipment and shipments.
• Tag, label, and record assets in asset management or inventory systems.
• Track asset details including serial numbers, model information, and assigned status.
• Prepare equipment for deployment, storage, or distribution as needed.
• Maintain organized storage areas and ensure assets are handled safely.
• Assist with asset audits, reconciliations, and inventory counts.
• Coordinate with IT teams to support asset deployment and return processes.

Skills

Attention to detail

Inventory management

Technical support

Job description

Overview

CDW is seeking a reliable and detail-oriented IT Asset Management Technician to support onsite asset handling and tracking in Northbrook, IL. This role focuses on receiving, unpacking, tagging, documenting, and tracking IT equipment to ensure accurate inventory and lifecycle management.

Responsibilities

• Receive, open, and inspect incoming IT equipment and shipments
• Tag, label, and record assets in asset management or inventory systems
• Track asset details including serial numbers, model information, and assigned status
• Prepare equipment for deployment, storage, or distribution as needed
• Maintain organized storage areas and ensure assets are handled safely
• Assist with asset audits, reconciliations, and inventory counts
• Coordinate with IT teams to support asset deployment and return processes

Qualifications

• Previous experience in IT asset management, inventory control, warehouse, or technical support preferred
• Strong attention to detail and ability to follow documented processes
• Basic computer skills and comfort working with inventory or tracking systems
• Ability to lift and move equipment as required
• Reliable, punctual, and able to work onsite full-time

Why Join Us

This is a great opportunity for someone looking to gain hands-on experience in IT asset management while supporting a structured and essential operational function within an IT organization.