IT Asset & Deployment Specialist – Help Desk Support

ESP Legal; El Segundo (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

ESP Legal in the Los Angeles area seeks an IT Asset & Operations Specialist to manage the firm’s hardware inventory, deployment, and distribution nationwide. The role also provides Help Desk support and basic end-user troubleshooting for staff.

You will stage and configure equipment for deployment, track assets through their lifecycle, and assist with onboarding, moves, and onsite IT needs at the El Segundo office.

Qualifications

• Experience maintaining IT hardware inventory and asset records.
• Ability to coordinate shipping of equipment nationwide.
• Provide general Help Desk support and basic troubleshooting.

Responsibilities

• Maintain accurate inventory records for laptops, monitors, peripherals, and IT equipment.
• Receive, package, and ship IT equipment to employees and satellite offices nationwide.
• Process returned equipment and coordinate replacements, repairs, warranties, and RMAs.
• Stage, configure, and prepare computers and other technology for deployment.
• Monitor inventory levels and ensure hardware stock is available.
• Provide general Help Desk and end-user technical support as workload permits.
• Assist with equipment installations, moves, and onsite IT needs at El Segundo.
• Support onboarding, departures, equipment refreshes, and tech initiatives with IT team.
• Maintain asset records through lifecycle from acquisition to retirement.
• Deliver timely communication and high level customer service regarding requests.

Skills

Inventory management

Asset tracking

Logistics

Help Desk

End-user support

Troubleshooting

Onboarding

Equipment deployment

Job description

ESP Legal in the Los Angeles area seeks an IT Asset & Operations Specialist to manage the firm’s hardware inventory, deployment, and distribution nationwide. The role also provides Help Desk support and basic end-user troubleshooting for staff.

You will stage and configure equipment for deployment, track assets through their lifecycle, and assist with onboarding, moves, and onsite IT needs at the El Segundo office.