IT - Application Operations Analyst, Associate

Global Technical Talent, an Inc. 5000 Company; Oakland (CA); Hybrid; Full time

Job summary

A leading company in the energy sector is seeking an IT Application Operations Analyst to support application operations. The role involves analyzing application interfaces, troubleshooting issues, and collaborating with various stakeholders. This is a hybrid position based in Oakland, CA, offering competitive pay and benefits.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401k Retirement Fund

Qualifications

• 5+ years of experience in application operations and infrastructure technologies.
• Familiarity with Linux servers, networks, and backups.

Responsibilities

• Analyzes SmartMeter application interfaces and tools.
• Diagnoses and corrects data and performance faults.
• Provides oversight for 24-hour clock packages processing.

Skills

Analytical

Problem-Solving

Technical Troubleshooting

Communication

Education

BA/BS in Computer Science

Business

Tools

Linux

Oracle

Job description

IT - Application Operations Analyst, Associate

IT - Application Operations Analyst, Associate

3 days ago Be among the first 25 applicants

Global Technical Talent, an Inc. 5000 Company provided pay range

This range is provided by Global Technical Talent, an Inc. 5000 Company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60.00/hr - $70.00/hr

Job Title: IT Application Operations Analyst,Associate
Contract Duration: 6+ Months
Pay range: $60 - 70/hr
Location:Oakland, CA
Work Type: Hybrid, the current team is remote, but occasionally meet in OGO or San Ramon

Job Summary:

• The Career IT Application Operations Analyst conducts basic and intermediate tasks under the direction of a more senior Application Operations Analyst.
• Adheres to Work Instructions and/or processes as defined in Run Books and Playbooks.
• Applies technical skills to resolve application and data-related problems of well-defined scope as specified by procedural guidelines or under the direction of a more senior Application Operations Analyst.
• Escalates to more experienced resources on unusual or more difficult problems.
• Fields a broader range of assignments and may be asked to develop solutions.
• Individuals may begin to be responsible for scoping work.
• Follows existing Application Development Frameworks, Coding Guidelines, and Database Standards when developing.
  
  

Job Duties:

• Analyzes existing SmartMeter application interfaces and tools, prepares logical models and procedures, creates SQL code and scheduling scripts, and tests/debugs the application interfaces and tools.
• Diagnoses, isolates, and corrects data and performance faults in the systems involved.
• Prepares and obtains approval of system and development documentation.
• Executes planned and ad-hoc corrective maintenance to sustain continuous system operations.
• Analyze, evaluate, debug, and diagnose bugs, incidents, and exceptions in existing SmartMeter applications, interfaces, processes, and procedures.
• Identify and correct any discrepancies in the data collected, reported,and processed in the SmartMeter systems.
• Application Operations Analyst interacts with users, business stakeholders, and team members, typically discussing and reporting progress of requests and individual incidents.
• Executes quality control tasks as directed.
• Provide oversight for the 24-hour clock packages processing to ensure timely bill delivery as agreed to with Meter to Cash Customer Care organization metrics and service level agreements.
• Provide backup support and recommendations for failed processing related to the 24-hour clock packages to be processed timely manner to ensure customer web presentation and bill printing of accurate usage file data
• Develops conversion and implementation plans.
• Assist in the definition, development, and documentation of SmartMeter systems’ business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.
• Proposes enhancements to procedures, processes, and tools based on experiences with current methods.
• Provide timely, professional, straightforward (non-technical) communications
• May also interact with suppliers and contractors when warranted.
  
  

Top Things:

• Large Application Operations, Linux and Oracle experience, Integration.
• A client laptop will be provided if the successful hire is within the service territory.
  
  

Required Knowledge/ Abilities:

• Has familiarity and working knowledge of infrastructure components such as Linux servers, Networks, Backups, and Oracle databases.
• Has excellent written and verbal communication skills.
• Is able to work and communicate across multiple departments.
• Has excellent analytical, problem-solving, and technical troubleshooting skills
• Is able to work independently and as part of a team.
  
  

Job Requirements:

• BA/BS in Computer Science, Business, or equivalent experience;
• 5+ years of experience designing, deploying, troubleshooting applications, infrastructure technologies, operations support, and analysis experience.
• Experience with the design and deployment of large-scale and complex infrastructure application systems.
  
  

Note:

• Locality Preference: Preference is Bay Area, then Service Territory, and the onshore.
  
  

Benefits:

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund
  
  

About The Company:
Leading natural gas and electric energy company serving millions of customers across the United States. Offers reliable energy delivery and a positive work environment. Join our team and make a difference in your community.

About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

25-21433: #gttutility

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Utilities

Referrals increase your chances of interviewing at Global Technical Talent, an Inc. 5000 Company by 2x

Get notified about new Information Technology Application Analyst jobs in Oakland, CA.

Redwood City, CA $106,700.00-$160,100.00 1 week ago

Information Systems Analyst (7309U) - IEOR

Alameda County, CA $4,791.00-$8,485.00 2 weeks ago

Fremont, CA $104,000.00-$146,000.00 4 days ago

IT Business Systems Analyst Lead - Remote

Business Systems Analyst ( Will follow the EST time zone/**NO 3rd Parties or Sponsorship)

San Mateo, CA $95,000.00-$100,000.00 1 week ago

Business Systems Analyst, Registrar's Office (7584U), Berkeley Law - #77466

Senior IT Business Systems Analyst - G&A

Fremont, CA $150,000.00-$213,000.00 1 week ago

San Francisco, CA $90,000.00-$250,000.00 10 months ago

IT Hardware Lifecycle Analyst: Procurement and Provisioning (7359C) Berkeley IT, #76564

Applications Analyst III: Lawson ERP v10

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.