Care Coordinator - Remote in King County in WA - 2256704

Primary Care Plus; Seattle (WA); Remote; Full time

Job summary

A leading healthcare organization seeks a Care Coordinator to manage high-cost, high-risk Medicare-Medicaid enrollees. The role involves intensive care coordination, developing health action plans, and collaborating with care teams to improve health outcomes. This remote position requires strong communication skills and relevant experience in social work or healthcare. Join us to make a significant impact in the community while enjoying a flexible work environment.

Benefits

Comprehensive benefits package

Incentive programs

Stock purchase options

401k contributions

Qualifications

• 3+ years of relevant experience, including clinical.
• Must become a state-certified Health Home Care Coordinator within six weeks.

Responsibilities

• Engage members and complete comprehensive health needs assessments.
• Develop and implement person-centered Health Action Plans.
• Advocate for members and families, ensuring their needs are supported.

Skills

Communication

Team Collaboration

Education

Bachelor’s Degree in Social Work

Master’s Degree in Social Work

Tools

MS Office

Job description

Care Coordinator - Remote in King County in WA - 2256704

Join to apply for the Care Coordinator - Remote in King County in WA - 2256704 role at Primary Care Plus

Care Coordinator - Remote in King County in WA - 2256704

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Join to apply for the Care Coordinator - Remote in King County in WA - 2256704 role at Primary Care Plus

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Health Home Field Care Coordinator will be the primary case manager for a panel of high-cost, high-risk Medicare-Medicaid enrollees, focusing on intensive care coordination services to improve health care outcomes and cost savings. Care Coordinators will integrate care across multiple delivery systems, working to reduce gaps in services and increase coordination among all service providers including medical, behavioral health, long-term services and supports, and social services. This is achieved through principles of patient activation and engagement to set health action goals and increase self-management skills for optimal physical and cognitive health.

If you are located preferably in King County, WA, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities

1. Engage members, family, and caregivers face-to-face to complete comprehensive health needs assessments, including medical, behavioral, functional, cultural, and socioeconomic needs.
2. Develop and implement person-centered Health Action Plans to manage chronic conditions, promote health and wellness, address social determinants of health, medication management, and member safety, aligned with evidence-based guidelines.
3. Partner and collaborate with internal care teams, providers, and community resources to implement care plans.
4. Provide education, health promotion, and coaching to support member self-management and lifestyle changes.
5. Offer individual and family support for members.
6. Support proactive discharge planning and coordinate Care Transition following ER visits, inpatient stays, or SNF admissions.
7. Advocate for members and families to ensure their needs and choices are fully supported by the healthcare team.
8. Research, locate, and refer members to community resources to address specific care or socioeconomic needs, and follow up to confirm receipt of services.
9. Proactively engage members to manage their care, providing education and coaching as outlined in the care plan.

You’ll be rewarded and recognized for your performance in an environment that challenges you and provides clear direction for success and development in your role.

Required Qualifications

• Must meet one of the following:
• Bachelor’s Degree in Social Work, Psychology, Social Services, Human Services, or Behavioral Sciences
• Certificated Medical Assistant with an associate degree
• Licensed Practical Nurse
• Licensed Marriage and Family Therapist, Licensed Mental Health Counselor, or Licensed Agency Affiliated Counselor
• Master’s Degree in Social Work, Psychology, Social Services, Human Services, or Behavioral Sciences
• Must become a state-certified Health Home Care Coordinator within six weeks of hire.
• 3+ years of relevant, including clinical, experience.
• 1+ years of experience with MS Office (Word, Excel, Outlook, Teams).
• Reliable transportation and ability to travel up to 75% within King County.
• Reside in or near Seattle, WA – King County.

Preferred Qualifications

• CCM certification.
• 1+ years of community case management experience for individuals with complex needs.
• Background in Managed Care.
• Experience in team-based care.
• Bilingual abilities.

Physical Requirements

• Ability to transition between office and field locations multiple times daily.
• Navigate various terrains for visits.
• Transport equipment for visits.
• Remain stationary for long periods for computer work.
• Adhere to remote work policies.

The hourly rate ranges from $23.70 to $46.35, based on full-time employment and various factors including experience, education, and certifications. Benefits include comprehensive packages, incentive programs, stock purchase options, and 401k contributions. We are committed to equity and diversity, ensuring an inclusive environment for all employees.