IT Analyst (Limited-Term) - Impact, Training & Benefits

Union Sanitary District; Union City (CA); On-site; USD 123,000 - 162,000; Full time

Benefits offered by this job

Retirement Security

Health Coverage

Work-Life Balance

Job summary

Union Sanitary District seeks an Information Technology Analyst (Limited-Term) in California to provide end-user support, manage IT resources, and assist with network administration and system security. The role supports various systems, backups, and training across the District's computing environment.

The position is a two-year limited-term with full benefits; candidates should have a bachelor's in CS and 3+ years in IT, including desktop support and basic admin tasks.

Qualifications

• Bachelor’s degree from an accredited college or university with major coursework in computer science.
• Three (3) years of significant, directly related computer experience including advanced desktop support and basic systems administration.
• Hands‑on troubleshooting and administration experience with SCADA, CMMS, networking, CCTV, phone systems, physical security systems and/or audiovisual equipment.
• Knowledge of computer equipment, operations, terminology, systems administration, hardware/software interaction, troubleshooting techniques, current software, research methods, standard office procedures, and records management.
• Skilled in operating computers and peripheral equipment; troubleshooting hardware, software, and network issues; monitoring network performance; and administering networks.

Responsibilities

• Provide end-user support; assist users in solving data-related problems; troubleshoot software and hardware problems and help identify automation needs.
• Assist in the administration of the District's computing resources; assist with backups and restores; assist with network administration; perform systems security; create and maintain email and network accounts.
• Provide user training, including training and demonstrations; train users in the full potential of existing systems, information system security, and system backup and data recovery.
• Install, maintain, upgrade, and replace computer hardware and software; monitor timeliness and effectiveness of equipment maintenance; create and maintain systems utilities
• Administer network, including DNS, DHCP, Group Policy, and Directory Services; establish and maintain file, folder, and systems security; perform network maintenance including daily backups, testing, and restores.
• Manage the replacement of end-user systems, including specifying hardware standards and creating system images.
• Manage and maintain the IT helpdesk, including responding in a timely manner to helpdesk tickets or routing them to the appropriate IT personnel.
• Assist with or manage small to enterprise-sized projects.

Skills

End-user support

Troubleshooting hardware

Network administration

Systems administration

Data problem solving

Education

Bachelor’s degree in computer science

Tools

SCADA

CMMS

CCTV

Phone systems

Physical security systems

Audiovisual equipment

Job description

Union Sanitary District seeks an Information Technology Analyst (Limited-Term) in California to provide end-user support, manage IT resources, and assist with network administration and system security. The role supports various systems, backups, and training across the District's computing environment.

The position is a two-year limited-term with full benefits; candidates should have a bachelor's in CS and 3+ years in IT, including desktop support and basic admin tasks.