Information Technology Analyst - Limited-Term (2 Years)

Union Sanitary District; Union City (CA); On-site; USD 123,000 - 162,000; Full time

Benefits offered by this job

Retirement Security

Health Coverage

Work-Life Balance

Job summary

Union Sanitary District seeks an Information Technology Analyst (Limited-Term) in California to provide end-user support, manage IT resources, and assist with network administration and system security. The role supports various systems, backups, and training across the District's computing environment.

The position is a two-year limited-term with full benefits; candidates should have a bachelor's in CS and 3+ years in IT, including desktop support and basic admin tasks.

Qualifications

• Bachelor’s degree from an accredited college or university with major coursework in computer science.
• Three (3) years of significant, directly related computer experience including advanced desktop support and basic systems administration.
• Hands‑on troubleshooting and administration experience with SCADA, CMMS, networking, CCTV, phone systems, physical security systems and/or audiovisual equipment.
• Knowledge of computer equipment, operations, terminology, systems administration, hardware/software interaction, troubleshooting techniques, current software, research methods, standard office procedures, and records management.
• Skilled in operating computers and peripheral equipment; troubleshooting hardware, software, and network issues; monitoring network performance; and administering networks.

Responsibilities

• Provide end-user support; assist users in solving data-related problems; troubleshoot software and hardware problems and help identify automation needs.
• Assist in the administration of the District's computing resources; assist with backups and restores; assist with network administration; perform systems security; create and maintain email and network accounts.
• Provide user training, including training and demonstrations; train users in the full potential of existing systems, information system security, and system backup and data recovery.
• Install, maintain, upgrade, and replace computer hardware and software; monitor timeliness and effectiveness of equipment maintenance; create and maintain systems utilities
• Administer network, including DNS, DHCP, Group Policy, and Directory Services; establish and maintain file, folder, and systems security; perform network maintenance including daily backups, testing, and restores.
• Manage the replacement of end-user systems, including specifying hardware standards and creating system images.
• Manage and maintain the IT helpdesk, including responding in a timely manner to helpdesk tickets or routing them to the appropriate IT personnel.
• Assist with or manage small to enterprise-sized projects.

Skills

End-user support

Troubleshooting hardware

Network administration

Systems administration

Data problem solving

Education

Bachelor’s degree in computer science

Tools

SCADA

CMMS

CCTV

Phone systems

Physical security systems

Audiovisual equipment

Job description

Information Technology Analyst - Limited-Term (2 Years)

$59.31 – $77.85 Hourly

$10,280.71 – $13,493.45 Monthly

$123,368.54 – $161,921.34 Annually

Final Filing Date: 11:59 p.m. (PST) on Sunday, October 25, 2026

Build Your Future with USD – Join an Award-Winning Team! Are you ready to elevate your career while making an impact in your community? Union Sanitary District (USD) offers an exciting opportunity to contribute your skills, grow professionally, and be part of a forward-thinking organization.

Overview

Build Your Future with USD – Join an Award-Winning Team! Are you ready to elevate your career while making an impact in your community? Union Sanitary District (USD) offers an exciting opportunity to contribute your skills, grow professionally, and be part of a forward-thinking organization.

Examples of Duties

What You’ll Do

• Provide end-user support; assist users in solving data-related problems; troubleshoot software and hardware problems and help identify automation needs.
• Assist in the administration of the District's computing resources; assist with backups and restores; assist with network administration; perform systems security; create and maintain email and network accounts.
• Provide user training, including training and demonstrations; train users in the full potential of existing systems, information system security, and system backup and data recovery.
• Install, maintain, upgrade, and replace computer hardware and software; monitor timeliness and effectiveness of equipment maintenance; create and maintain systems utilities
• Administer network, including DNS, DHCP, Group Policy, and Directory Services; establish and maintain file, folder, and systems security; perform network maintenance including daily backups, testing, and restores.
• Manage the replacement of end-user systems, including specifying hardware standards and creating system images.
• Manage and maintain the IT helpdesk, including responding in a timely manner to helpdesk tickets or routing them to the appropriate IT personnel.
• Assist with or manage small to enterprise-sized projects.

Qualifications

What We’re Looking For

• Bachelor’s degree from an accredited college or university with major coursework in computer science.
• Three (3) years of significant, directly related computer experience including advanced desktop support and basic systems administration, hands‑on troubleshooting and administration experience with end‑use operating systems, server operating systems, and business productivity suites.
• Hands‑on troubleshooting and administration experience with SCADA, CMMS, networking, CCTV, phone systems, physical security systems and/or audiovisual equipment.
• Knowledge of computer equipment, operations, terminology, systems administration, hardware/software interaction, troubleshooting techniques, current software, research methods, standard office procedures, and records management.
• Skilled in operating computers and peripheral equipment; troubleshooting hardware, software, and network issues; monitoring network performance; and administering networks.
• Ability to interpret technical documentation; research, analyze, and summarize information; maintain accurate records and reports; diagnose computer problems and recommend solutions; apply computer policies and procedures; provide technical training; coordinate workflows; prioritize tasks; meet deadlines; and follow through on assignments.
• Ability to analyze user requirements, identify and resolve technical issues, implement process improvements, provide timely customer support, and deliver 24/7/365 on-call support.
• Ability to work effectively in a team‑based, customer‑focused environment; build positive working relationships; communicate effectively; listen actively; facilitate collaboration; seek input; offer assistance; accept feedback; solve problems collaboratively; and recognize others' contributions.

Additional Information

Top-Notch Benefits & Perks

• Retirement Security: CalPERS retirement plans with a 457 deferred compensation plan with matching contributions
• Comprehensive Health Coverage: Medical, dental, and vision insurance for you and your family
• Work-Life Balance: Start with two weeks’ vacation (increasing with longevity), plus 12 paid holidays and 16 hours of floating holidays

Notes On Limited-Term (LT) Roles

• This position is fully benefited and funded for two years. Any continuation beyond the initial one-year term is subject to future funding, organizational needs, and applicable approval, and it is not guaranteed.
• Employees in LT roles are eligible to apply and compete for regular District vacancies in accordance with District rules; no appointment or extension is guaranteed.

Accessibility:

If you need accommodations during the application or selection process, please reach out to Tram Nguyen at [e-mail].

Additional Information: Employees are designated Disaster Service Workers and may be assigned emergency response duties as required by law.

Union Sanitary District is an equal opportunity employer committed to environmental stewardship and community service.