It Analyst

TEKsystems; Gaylord (MN); On-site; USD 34,000 - 37,000; Full time

Job summary

TEKsystems in Gaylord, MN is seeking an IT Technical Analyst II for a 6-month contract to support office and plant environments. You’ll handle service requests, troubleshoot complex issues, and participate in projects such as software rollouts, with 9-hour shifts on-site (7am-4pm or 8am-5pm).

Travel about 10% domestically and occasional on-call coverage is required. Qualifications include 2+ years IT support, a two-year technical degree or related cert, experience with Active Directory, SCCM,

Qualifications

• Two-year technical degree or related certifications or equivalent work experience.
• 2+ years of IT support experience, preferably in manufacturing.
• Familiarity with ITIL processes and plant-related tech is a plus.

Responsibilities

• Provide on-site IT support for office and manufacturing environments.
• Manage service requests and troubleshoot complex issues.
• Assist in software rollouts and plant technology upgrades.

Skills

Active Directory

SCCM

MDT

Windows 10

PC Troubleshooting

Troubleshooting

Data Management

Server Support

Hardware/Software

Lifting boxes

Education

Two-year technical degree

Related technical certifications

Equivalent work experience

Tools

MDM

Job description

Description

The IT Technical Analyst II role provides technical support for office and manufacturing environments, handling immediate support requests and implementing long-term projects with limited supervision. Responsibilities include managing service requests, troubleshooting complex issues, and participating in projects such as software rollouts and plant technology upgrades. The position involves configuring, deploying, and maintaining enterprise endpoint devices, supporting mobile programs, and recommending technology solutions to improve efficiency. Strong customer service, technical expertise across systems like Active Directory, SCCM, O365, and Windows 10, and the ability to work independently are essential. The role also requires collaboration with IT teams and plant management, adherence to company policies, and occasional travel, with shared on-call responsibilities for after-hours emergencies. -100% on-site position. -Home based will be in Gaylord, MN. -10% travel, twice a month MAX to Michael Foods' LeSueur, MN plant/farm location. 20 miles from their Gaylord, MN location. -Shift will be 9hrs (1hr of lunch, 8hrs of work). Shift can be 7am-4pm or 8am-5pm. -This position supports plants and farms. There is a BIO security process that they have to follow. It requires shower in and out, but Farm Manager need to approve the visit. -There is one other technician that they will work with. -6-month contract, potential to extend/FTE based on performance.

Skills

• active directory
• pc troubleshooting
• windows server
• SCCM
• MDT
• Troubleshooting
• Problem Management
• Data Management
• Server Support
• hardware software
• Lifting boxes

Additional Skills & Qualifications

-Strong organizational and time management skills. -Ability to work across the organization to identify, troubleshoot, and resolve complex issues. -Experience with plant-related technology (e.g., label printers, handheld devices, lift computers/scanners). -Understanding of ITIL process framework. Ability to lead small to medium initiatives and projects. -Strong sense of urgency and ownership in delivering service. Additional Qualifications: -Two-year technical degree, related technical certifications, or equivalent work experience. -2+ years of experience in an IT support environment. -Prior experience in a manufacturing setting (preferred). -Familiarity with mobile device programs and Mobile Device Management (MDM). -Willingness to travel domestically (about 10%) and participate in shared on-call support for after-hours emergencies.

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Gaylord, MN.

Pay and Benefits

The pay range for this position is $25.00 - $27.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Gaylord, MN.

Application Deadline

This position is anticipated to close on Nov 11, 2026.

Workplace Type

This is a fully onsite position in Gaylord,MN.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Equal Opportunity

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.