IT Administrator – Windows, 365 & Azure | Chicago Office

Nordex North America; Chicago (IL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off

Medical & Pharmacy Insurance

Health Savings Account

Flex Spending Account

Dental Insurance

Vision Insurance

Disability Insurance

Life and AD&D Insurance

401(k) with Employer Match

Student Debt Repayment

Tuition Reimbursement

Employee Assistance Program

Parental Leave

Calm Subscription

Gym Membership Reimbursement

Accident Insurance

Legal Plans

Pet Insurance

Auto and Home Insurance

Job summary

Nordex North America seeks an IT Administrator to provide first-line help desk support and onsite IT services for the Chicago office. The role blends hands-on technical support with infrastructure administration, user support, system security, and involvement in technology projects to ensure reliable operations.

You will manage hardware, software, and network resources, train staff, and coordinate with vendors while upholding security and policy standards.

Qualifications

• Bachelor’s degree in Computer Science or related discipline or equivalent experience.
• Experience providing Level I and II help desk support in a business environment.
• Experience supporting Microsoft 365 and familiarity with Azure services.
• Knowledge of computer hardware, software, networking, and IT security principles.
• Experience implementing IT projects and supporting business technology initiatives.
• Strong troubleshooting and customer service skills.
• Ability to travel up to 25% within US and Canada.

Responsibilities

• Provide first-line help desk support and onsite IT assistance.
• Deliver onsite IT support for Chicago office, including conference room tech.
• Install, configure, and maintain hardware, software, and peripherals.
• Manage user accounts and system access per security policies.
• Monitor system performance and address security/operational issues.
• Train employees on hardware, software, and best practices.
• Partner with vendors to resolve issues and implement solutions.
• Participate in IT projects and technology improvement initiatives.
• Maintain technical documentation and asset inventories.
• Deliver responsive, customer-focused support and clear communication.

Skills

Help desk support

Microsoft 365

Azure services

Hardware & networking

IT security

Project management tools

Strong communication

Travel up to 25%

Education

Bachelor’s degree in Computer Science or related field

Tools

Project management tools

Job description

Nordex North America seeks an IT Administrator to provide first-line help desk support and onsite IT services for the Chicago office. The role blends hands-on technical support with infrastructure administration, user support, system security, and involvement in technology projects to ensure reliable operations.

You will manage hardware, software, and network resources, train staff, and coordinate with vendors while upholding security and policy standards.