IT Administrator - Hybrid (Cloud & Salesforce)

PMO Partners LLC; Detroit (MI); Hybrid; USD 60.000 - 80.000; Vollzeit

Zusammenfassung

PMO Partners LLC is seeking an IT Administrator to maintain enterprise platforms, including infrastructure, Salesforce, and cloud services, with a focus on security and performance. The role involves hands-on config, troubleshooting, and cross-functional collaboration.

The position is hybrid (2 days onsite) and requires experience in infrastructure, cloud, and DevOps tooling, plus strong documentation and support skills.

Qualifikationen

• Minimum 2 years of experience in a technology discipline or business-related role.
• Minimum 2 years of hands‑on experience with system implementation, administration, configuration, and access control.
• Experience contributing to documentation, training materials, or knowledge bases.

Aufgaben

• Administer, configure, and maintain enterprise platforms (infrastructure systems, Salesforce, SharePoint, cloud services) to ensure performance, security, and alignment with business needs.
• Provide technical support, diagnosing and resolving complex user-reported issues in a timely, customer-focused manner.
• Perform system health checks, monitoring, audits, backups, and disaster recovery activities.
• Manage user provisioning, role-based access, and permissions per security and data privacy standards.
• Install, configure, and maintain servers and infrastructure technologies (Windows/Linux, AD, DNS, DHCP, GP, virtualization, containerization).
• Administer cloud and hybrid environments (Azure, AWS, GCP), including VM provisioning, storage, IAM, cost optimization, and hybrid identity solutions.
• Configure and maintain Salesforce environments, including profiles, permissions, security settings, page layouts, record types, and flows.
• Support workflow automation and scripting using PowerShell, Bash, or Python.
• Apply OS and application patches, updates, and security hardening using WSUS, SCCM, or Ansible.
• Monitor and enforce security and compliance requirements (endpoint protection, vulnerability response, SOX, PCI-DSS, ISO 27001, NIST, GDPR).
• Collaborate with business units to understand requirements and implement technology solutions.
• Document configurations, processes, troubleshooting steps, and knowledge base content.
• Identify opportunities to streamline and automate workflows across systems.

Kenntnisse

Platform administration

Cloud services

Salesforce administration

Security & compliance

PowerShell

Bash

Python

Ausbildung

Bachelor's degree in STEM, Business, or related field

Tools

Active Directory

DNS

DHCP

Group Policy

VMware

Hyper-V

Nutanix

Docker

Kubernetes

Terraform

Ansible

Jenkins

WSUS

SCCM

Azure

AWS

GCP

Okta

Azure AD Connect

Jobbeschreibung

PMO Partners LLC is seeking an IT Administrator to maintain enterprise platforms, including infrastructure, Salesforce, and cloud services, with a focus on security and performance. The role involves hands-on config, troubleshooting, and cross-functional collaboration.

The position is hybrid (2 days onsite) and requires experience in infrastructure, cloud, and DevOps tooling, plus strong documentation and support skills.