IT Administrative Assistant — Hybrid, Calendar & Events Pro

Farm Bureau Financial Services; West Des Moines (IA); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Hybrid flexibility

Health/ Vision/ Dental Insurance

401k with match

PTO / Holidays

Job summary

Farm Bureau Financial Services is seeking an Administrative Assistant III to support IT division management with calendar coordination, travel planning, and confidential record-keeping. The role emphasizes strong customer service and professional communication.

The position requires an Associate degree in Office Administration or equivalent, proficiency with Windows PCs, Outlook, SharePoint and Teams, and the ability to manage multiple priorities with discretion. Hybrid flexibility is offered.

Qualifications

• Associate degree (Office Administration) or equivalent required.
• Windows PC capabilities including spreadsheets, word processing and email software.
• Microsoft Outlook, SharePoint, and Teams experience required.
• Information Technology experience preferred.
• Must have good meeting planning/facilitation skills.
• Must be able to maintain confidentiality.
• Keyboard skills of at least 50 NWPM.
• Strong customer service and public relations skills are necessary.
• Oral and written communication skills as appropriate to this position.
• Reasonably regular and predictable attendance.
• Ability to read, write and speak the English language.

Responsibilities

• Manage calendars, set up appointments, arrange events, and maintain contact lists for IT division management.
• Respond to and resolve customer service requests promptly and courteously.
• Provide telephone coverage for department management.
• Assist with budget and expense management for assigned IT departments.
• Provide general office support for IT staff in assigned departments.
• Plan and coordinate travel, meetings and notes for department management and staff.
• Maintain organization of departmental files and division website.
• Attend planning meetings and capture notes and action plans.
• Perform other administrative duties as assigned.

Skills

Calendar management

Budget & expense management

Travel planning

Confidentiality

Customer service

Public relations

Meeting planning/facilitation

Attendance

English language proficiency

Oral and written communication

Education

Associate degree (Office Administration)

Tools

Outlook

SharePoint

Teams

Spreadsheets

Word processing

Email software

Job description

Farm Bureau Financial Services is seeking an Administrative Assistant III to support IT division management with calendar coordination, travel planning, and confidential record-keeping. The role emphasizes strong customer service and professional communication.

The position requires an Associate degree in Office Administration or equivalent, proficiency with Windows PCs, Outlook, SharePoint and Teams, and the ability to manage multiple priorities with discretion. Hybrid flexibility is offered.