Administrative Assistant III

Farm Bureau Financial Services; West Des Moines (IA); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Hybrid flexibility

Health/ Vision/ Dental Insurance

401k with match

PTO / Holidays

Job summary

Farm Bureau Financial Services is seeking an Administrative Assistant III to support IT division management with calendar coordination, travel planning, and confidential record-keeping. The role emphasizes strong customer service and professional communication.

The position requires an Associate degree in Office Administration or equivalent, proficiency with Windows PCs, Outlook, SharePoint and Teams, and the ability to manage multiple priorities with discretion. Hybrid flexibility is offered.

Qualifications

• Associate degree (Office Administration) or equivalent required.
• Windows PC capabilities including spreadsheets, word processing and email software.
• Microsoft Outlook, SharePoint, and Teams experience required.
• Information Technology experience preferred.
• Must have good meeting planning/facilitation skills.
• Must be able to maintain confidentiality.
• Keyboard skills of at least 50 NWPM.
• Strong customer service and public relations skills are necessary.
• Oral and written communication skills as appropriate to this position.
• Reasonably regular and predictable attendance.
• Ability to read, write and speak the English language.

Responsibilities

• Manage calendars, set up appointments, arrange events, and maintain contact lists for IT division management.
• Respond to and resolve customer service requests promptly and courteously.
• Provide telephone coverage for department management.
• Assist with budget and expense management for assigned IT departments.
• Provide general office support for IT staff in assigned departments.
• Plan and coordinate travel, meetings and notes for department management and staff.
• Maintain organization of departmental files and division website.
• Attend planning meetings and capture notes and action plans.
• Perform other administrative duties as assigned.

Skills

Calendar management

Budget & expense management

Travel planning

Confidentiality

Customer service

Public relations

Meeting planning/facilitation

Attendance

English language proficiency

Oral and written communication

Education

Associate degree (Office Administration)

Tools

Outlook

SharePoint

Teams

Spreadsheets

Word processing

Email software

Job description

Administrative Assistant III

Do you have experience managing multiple executive calendars and coordination of events? Can you build relationships with key contacts across the organization? If so, this Administrative Assistant position can be a fit for you!

Who We Are:

At Farm Bureau Financial Services, our clients/members can feel confident knowing their family, home, cars, and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership, and accountability are at the heart of every decision we make and every action we take. We are proud of our more than 80-year commitment to protecting the livelihoods and futures of our clients/members and creating an atmosphere where our employees thrive.

What You will Do:

• Respond to and resolve customer service requests in a prompt, efficient and courteous manner for external customers, departmental staff, and other personnel always.
• Assist with budget and expense management for assigned IT departments.
• Manage calendars, set up appointments, arrange events, and maintain contact lists and for IT division management as requested, supporting multiple IT Leaders..
• Provide telephone coverage for department management, as needed, responding appropriately to key vendor and industry contacts.
• Build, maintain and protect the confidentiality of department administrative records, maintaining the currency of information necessary for IT management to manage departments.
• Provide general office support for IT staff in assigned departments.
• Plan and coordinate travel, meetings and other activities for department management and staff.Attend select planning and department meetings, capture and type notes and action plans.
• Maintain organization of departmental files and division website.
• Perform other administrative duties as assigned.

What it takes to join our team:

• Associate degree (Office Administration) or equivalent required.
• Windows Personal Computer capabilities required, including proficiency in use of spreadsheets, word processing and email software.
• Microsoft Outlook, SharePoint, and Teams experience required.
• Information Technology experience preferred.
• Must have good meeting planning/facilitation skills.
• Must be able to maintain confidentiality.
• Keyboard skills of at least 50 NWPM.
• Strong customer service and public relations skills are necessary.
• Oral and written communication skills as appropriate to this position.
• Reasonably regular and predictable attendance.
• Ability to read, write and speak the English language.

What We Offer You:

• Health / Vision / Dental Insurance
• 401k with match
• Life and Disability insurance options
• PTO / Paid holidays / Volunteer Time
• Hybrid Flexibility
• Onsite gym with fitness classes and programs

Farm Bureau… where the grass really IS greener!

Work Authorization/Sponsorship:

Currently, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not considering candidates with OPT status